Job Information
Dominate Fleet LLC Automotive Technician (Entry-Level) in Slidell, Louisiana
*Automotive Technician *Entry- Level Job Description
Customer Service**
- Greet every customer within 10 feet of you - smile and say hello or thank you o If possible, answer the phone when no front staff are available to answer in the first 4 rings - give appropriate greeting, take name and number for call back
- Work hard to make every customer experience a good one in whatever way you can o Follow center dress code and appearance standards at all times
Inspections
- Perform full courtesy inspection according to Meineke inspection procedure on every vehicle that comes into the center.
- Use Meineke inspection form to document all findings
- Be able to perform complete inspection in 10-15 minutes
- Review inspection findings with service advisor or manager after every inspection; verify that he or she understands any findings and recommended work
Documentation
- Fully document all recommended repairs and maintenance items on inspection form o Document all OBDII codes, TSB numbers, recall numbers, and other alerts on inspection form/work order
- Sign all inspection forms and work orders once work is completed
Repairs
- Check all parts with service writer as they arrive to verify correct parts and quantity o Do quality work; fix it right the first time
- Complete repairs in a timely manner
- Be truthful about your abilities at all times; ask for help when you need it o Test drive all repairs as needed; verify work is done correctly
- Maintain cleanliness of vehicles, inside and out - follow Meineke procedures for Do Quality Work
- Re-check any comebacks; ensure issues are resolved (no diagnostic charge is guaranteed for previously paid repairs).
- Maintain at least 75% efficiency rate
Center Upkeep
- Clean your workspace and any mess youve made
- Maintain your own toolbox; keep it secure and organized
- Assist with shop maintenance, stocking and cleaning as assigned
- Assist with regular equipment maintenance and upkeep as assigned
Training and Certification
Maintain any ASE certifications
Keep up continuing education to ensure you are qualified to work on all makes and models of vehicles, all new technologies
Maintain state certification for emissions/inspections as appropriate
Pursue additional training opportunities on a