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Fiserv Manager, Site Reliability Engineer in Sioux Falls, South Dakota

What does a great Manager, Site Reliability Engineer do ?

You will be a part of an exciting, fast-growing technical organization

You will work as part of a multifaceted enablement team to lead and optimize the software delivery lifecycle that are crucial to a fast-growing development operation.

You will experience driving the delivery of technically complex customer facing products that involve cross team priority alignment and teamwork.

You will be well organized leaders with a strong software development background who can prioritize well and communicate clearly at different levels.

You will be responsible for leading a team to support clients with Software Development & Operations engineers.

You will lead projects from deployment and operations, including new programs and software modifications.

You will collaborate with Client services, Service Partners, and Production control teams to figure out client and business platform needs.

As a Manager, Site Reliability Engineer you can look forward to :

  • Lead a team of developers and operations engineers

  • Build on a culture of technical excellence and delivery

  • Develop strong technical and operational talent.

  • Financial industry interest and experience is beneficial

  • Excellent team player, capable of working with all levels within the organization

  • Drive goals, product support and operational efficiencies.

  • A superior understanding of how critical project completion is to client satisfaction.

  • A strong knowledge of the relationship between software and hardware interaction.

  • The ability to interact with external and internal clients for the purpose of data gathering and design initiation.

  • Knowledge of Cloud computing services including servers, storage, databases, networking, software, analytics, and intelligence to help offer a solution of faster innovation, flexible resources, and economies of scale.

  • Experience and/or ability to drive continuous improvement, while building and managing a CICD pipeline.

  • Ability to solve technical/engineering problems and execute on the solution through the development, testing and architecture teams, et al.

  • Work multi-functionally with client services, service partners, development, and release management teams to deliver on the product roadmap.

  • Understand and ensure that business priorities, product roadmaps and IT capabilities (technology and resources) are aligned for the growth of the business

  • Provides guidance to the development support and operations teams and other departments in identifying product and technical requirements. Serves as a point of contact and liaison between Software Engineering and other teams.

  • Organizes software update process for existing applications and coordinates the roll-out of software releases.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Basic qualifications for consideration

  • Bachelor’s Degree in IT preferred or an Associate’s degree in Computer Programming, or Engineering, Computer Science Certifications or equivalent education in a related discipline is preferred.

  • 5+ years of experience

  • Work experience should include extensive knowledge of Core Banking products, Fiserv Core knowledge would be preferred but not a must.

  • A successful candidate will have excellent analytical and problem-solving skills, strong communication skills, and a motivation to achieve best-in-class results

Who we are:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.