Job Information
ThermoFisher Scientific Senior Product Specialist - Genetic Science in Singapore, Singapore
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
We are hiring!
As a Product Specialist at Thermo Fisher Scientific Inc., you will have the opportunity to make an impact by providing exceptional scientific expertise, applications support, and pre-sales activities to customers on our qPCR, dPCR, Genetic analyzer, and Microarray platforms. You will engage with customers through various channels such as in-person meetings, online sessions, phone calls, and emails. Collaborating with our sales team in Singapore and channel partners across the South-East Asia region, you will deliver pre- and post-sales customer support and establish strong customer relationships.
What sets this opportunity apart?
Join a best-in-class team passionate about bringing a new generation of fit-for-purpose genetic analysis products to the market.
Work in an innovative and international environment, surrounded by outstanding colleagues.
Responsibilities:
Pre-Sales Support
Accompany account managers on sales calls or independently meet with customers to deliver product presentations, provide technical and application insights, respond to inquiries, and resolve best solutions for their needs.
Prepare and present seminars to diverse audiences and represent Thermo Fisher Scientific at trade shows and vendor shows.
Conduct product demonstrations at customer or company sites.
Organize sales training sessions and develop selling strategies using technical and market intelligence.
Post-Sales Support
Provide vital support to customers in resolving issues and complaints in the field.
Demonstrate operating and troubleshooting procedures for Thermo Fisher Scientific GSD solutions.
Coordinate cross-functional engagements for significant situations that require urgent response from customer-facing team members.
Other Roles & Responsibilities
Acquire and maintain theoretical and practical knowledge of GSD applications/workflows.
Support sales activities by reporting field activities and technical trends to Sales managers and Channel partners.
Stay current on scientific and industry trends and innovations.
Requirements:
MS or PhD in life science strongly preferred.
Minimum of 3+ years of laboratory or related work experience, with 2+ years in a customer-facing role.
Excellent oral/written communication and presentation skills in English.
Experience providing technical and scientific presentations to a wide range of audience.
Strong focus on customer satisfaction, along with knowledge of market dynamics, trends, and competition.
Ability to work within a diverse, cross-functional team across multiple sites.
At Thermo Fisher Scientific, we offer employment with an innovative, future-thinking organization and outstanding career and development prospects. Join us and be part of a company culture that values integrity, intensity, involvement, and innovation.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.