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J&J Family of Companies Customer Development Manager in Singapore, Singapore

Customer Development Manager - 2406203251W

Description

Johnson & Johnson Singapore is recruiting a Customer Development Manager, Vision Care base in Singapore. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Summary

Responsible for achieving Vision Care product sales to new and established medical and professional accounts to achieve sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions. Prior experience in key account sales is needed.

Responsibilities

  • Creates a plan to achieve objectives through sales and servicing of multiple physician and healthcare professional accounts in a prescribed territory. Schedules appointments and makes preplanned sales presentations to customers.

  • Initiates contact and schedules appointments with potential new customers.

  • Makes regular visits to customer locations to gather information on orders and market conditions.

  • Identifies customer needs and recommends new products to address them.

  • Develops customer and product focused presentation packages for sales.

  • Prepares sales reports and documents as required. Follows up with customers to resolve any issues and ensure satisfaction.

  • Collaborates with other departments to ensure a timely resolution.

  • Provides input to sales forecast and submits to management.

  • Relays relevant market information to management.

  • Identifies potential impacts to business.

  • Recommends areas for future growth

Qualifications

  • Bachelor’s degree with at least 6 years work experience in related industry

  • Experience in Eye Health, Pharm business and exposure in a FMCG environment will be an advantage. Optom experience will be ideal

  • Self-motivated and good teamwork spirit

  • Computer literate

  • Excellent verbal and written communication skills in English

  • High degree of self-motivation and ambition

  • Possesses the skills to work both independently and as part of a team

  • Demonstrate resilience in a competitive environment

  • Good interpersonal skill and strong analytical skills

  • Adaptable and comfortable with changing environment

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Primary Location Asia Pacific-Singapore-Singapore-Singapore

Organization Johnson & Johnson International (Singapore) Pte Ltd (8438)

Job Function Clinical Sales & Specialty Physicians (Commission)

Req ID: 2406203251W

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