Job Information
WTW Analyst– Health & Benefits in Singapore, Singapore
The Role
Support Global Benefits Management (GMB) team for the transition of new business & existing clients .
Assist on claims escalation for key accounts and join in the meeting if required.
Assist on claims analysis reports, including loss ratio, frequency of the use, member profile, etc.
Assist on annual benchmarking comparison relating to H&B clients.
Assist on Internal system updates relate to benefits matters.
Assist on preparation of placements, communication deck and renewal reports.
Assist on the analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results.
Any ad hoc and operations duties within the team.
The Requirements
1-3 years experience in a Health & Benefits brokerage role
Holds M5, M9, HI, ComGI, BCP, PGI
Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
Excellent ability to communicate effectively with a strong focus on customer service
Good oral and written communication skills
Deep knowledge of the Singapore vendor marketplace
Technical proficiency in Singaporean employee benefits
Broad understanding of compliance issues related to local legislation
Proficiency in Microsoft Office (especially Excel and Word);
Proficiency in English language
Competencies include:
Client Focus
Influence and Selling
Results Focus
Collaboration
Thought Leadership and Innovation
Equal Opportunity Employer