Job Information
CBRE APAC Quality & Compliance Manager in Singapore, Singapore
APAC Quality & Compliance Manager
Job ID
193618
Posted
22-Nov-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Singapore - Singapore
Industry: Global Healthcare MNC
Location: Queenstown area
CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.
As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.
Responsibilities
Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.
Major Accountabilities/Tasks:
Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
Provide leadership and support to the project team to ensure consistency in approach and standards.
Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
Perform vendor qualification, including surveys and risk assessments of potential vendors.
Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.
Requirements:
Bachelor's degree in Engineering or equivalent related work experience.
Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
Minimum ISO 9001 certification required.
Proven leadership experience in facilities management or real estate is essential.
Ability to work collaboratively with cross-functional teams and make informed decisions.
Excellent communication skills, both written and verbal.
Strong leadership skills to establish and maintain high standards.
If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!
We appreciate your interest in joining our team. Due to the high volume of applications we receive, we regret that only shortlisted candidates will be contacted for further discussions. We thank you for your understanding and encourage you to apply for future openings that match your qualifications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)