Campus Pride Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6412762

JOB DESCRIPTION:

Select and gather products for customers\' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers\' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company\'s core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES:

• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers\' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers\' on-line orders.
• Online Grocery Pick-Up team is responsible for assembling customers\' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer\'s order at time of pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers\' orders from Order Selector according to guidelines, store products in optimal temperature zones.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
• Retrieve each customer\'s order from all staging locations and ensure order accuracy, load order into customers\' cars.
• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
• Process the orders through the point of sale (POS) system.
• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor.
• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair.
• Perform required opening and closing procedures.
• Learn and adapt to new and improved processes.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

QUALIFICATIONS:

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Desired Previous Experience:

• Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier.