Campus Pride Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6733682

Registers patients for procedures within the hospital and other Summit Healthcare facilities; attains demographic and insurance/benefit information; and provides financial services for all patients. Serves as the senior member of the inpatient registration team.

Essential Functions / Major Responsibilities:

Coordinates training and personnel development of patient registrars (outpatient)

Develops, maintains, updates, and distributes unit desk manuals

Works Relay reports as assigned

Works Athena walk in order buckets verify authorizations

Serves as a Relay Super User

Responsible for gathering patient demographic data

Copies IDs and insurance cards

Refers patients to vendor for private pay

Registers/pre-registers patients

Verifies insurance via verification tool.

Obtains benefits

Refers patients to financial counselor.

Collects patient portion of fees.

Admits and discharges patients.

Participates in departmental and hospital-wide informational meetings and inservices, including staff meetings, hospital-wide forums, and seminars.

Displays proper etiquette and mannerisms that reflect the SHINE Behavior Standards.

Promotes the Patient Safety Standards as a core value of the organization.

Secondary Functions:

Performs the duties of the Patient Registrar in the assigned unit.

Cross trains in other Patient Registration areas: ER, outpatient, and inpatient registration, centralized scheduling, and prior authorizations/verifications.

Reviews department and hospital-wide policies and procedures annually.

All other duties as assigned.

Additional / Seasonal Responsibilities:

None.

Job Scope:

This job involves:

Recurring work situations with occasional variations from the norm.

A moderate level of complexity.

Typical determination of own practices and procedures; Contribute to the development of new services, programs, or processes.

Performance under little direction.

Supervisory Responsibility:

May provide work direction to unit members

Interpersonal Contacts:

Are normally made with others both inside and outside the hospital.

Are made with own department as well as other departments or locations.

Frequently contain confidential/sensitive information necessitating discretion at all times.

Are made via telephone, e-mail, and face-to-face interaction.

Are usually with patients and staff with some physician contact.

Specific Job Skills & Mental Activities:

This position requires operational knowledge of all equipment in the Admitting Departments, including: fax, printer, copy machine, phone systems, and all computer programs required to retrieve information. This employee must be service oriented and have excellent customer service skills, computer skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, and telephone etiquette. This employee must be familiar with EMTALA, insurance plans, and abide by all HIPAA