Job Information
Caring Transitions Team Member in Shorewood, Wisconsin
Starting Pay: $15/hour
Hours & Schedule: Part time, flexible, mostly daytime weekday shifts
Job Description:
Caring Transitions of Milwaukee North Shore is a locally owned and operated company seeking Team Members who want to help seniors in Shorewood, Whitefish Bay, Glendale, Bayside, Fox Point, River Hills, and the east side of Milwaukee. Some jobs may be a bit farther depending on where the senior is moving. We typically schedule jobs in daytime hours during the week, weekends as needed. We specialize in downsizing, sorting & organizing, clean outs, relocation services, estate sales, and online auctions. A great opportunity for retirees, stay at home parents, and local college students looking for part time work with a flexible schedule. Potential for promotion to one or more team lead and management positions for the right candidate.
Team Members are responsible for providing exceptional customer service to clients while working closely with management and coworkers to maintain operational standards and procedures. Duties include packing housewares and fragile items, unpacking and setting up the new home for our senior clients, sorting through household goods to find treasures, photographing items for sale, creating online auction listings on CTBids.com, assisting customers at auction pickup, shipping items, selling items in person, and removing unwanted items for donation and disposal. We are looking for candidates interested in a wide variety of duties who like to be up and moving around rather than sitting behind a desk all day.
Roles & Responsibilities:
Provide exceptional customer service, greet clients and their families with a smile, and respond appropriately to customer concerns
Prompt and regular attendance on assigned shifts
Safely pack/unpack and stage/put away client's household items upon relocation
Ability to lift packed boxes and smaller furniture within the home as needed
Sorting through household belongings to find treasures and sellable items
Light cleaning (dusting, sweeping, vacuum)
Removal of unwanted items for donation and disposal
Take photos, upload, and create CTBids online auction listings
Online research of item values and characteristics to aid in auction lot creation and descriptions
Host auction item pickups and sell items in person
Communicate in a positive manner with clients, peers, and managers
Show compassion and patience to our senior clients who are downsizing, and family members who may have lost a loved one or are coming to terms with a parent's health changes
And more, no two days are alike!
Qualifications & Skills:
High school diploma to a graduate or professional degree- any level of education with the right personality will find this job interesting and rewarding
Strong organizational skills, attention to detail, and an eye for design
Outstanding customer service skills
Professional attitude and demeanor
Ability to lift 30lb+ and move items within the home as needed, with frequent walking, standing, stairs, bending, kneeling, etc.
Enjoys working in a fast paced environment with efficiency
Productively interacts with coworkers and functions well in a team environment
Understanding of basic to intermediate computer, smartphone, and internet technology
Willing to work in dirty and/or cluttered environments if needed
What We Require & Expect:
Integrity and respect in everything you do and say- people trust us to reduce their stress during trying times and with vulnerable clients, so we need to be worthy of their trust at all times without exception.
Compassion and a caring heart, especially toward clients dealing with difficult life decisions
Enjoy working with older adults
Curious but never judgmental
A strong work ethic
Able to pass a background check (we are bonded and insured), thought we may consider second chance employment for the right candidate
Must have a valid driver’s license and dependable transportation
Must have a personal smart phone for scheduling, clocking in and out, project management apps, mapping locations, and communicating with coworkers (company device will be provided for CTBids)
Related Experience: not limited to work experience, life experience may qualify too!
Organizing, sorting, packing, moving others
Helped a parent or grandparent in their decision to move to independent, assisted living, or skilled nursing home care
Dealt with the home and its contents after a loved one moved or passed away
Experience working with senior populations
Photography, staging items, editing photos, uploading to a computer or website
Estate sales- selling, or you just love going to them!
Antiquing, thrifting, vintage shopping or selling
Selling goods at a flea market or makers market
Expert or hobby knowledge of collectibles, antiques, art, jewelry, photography, designer clothing and accessories, etc.
Retail or direct sales experience
Selling goods or services on eBay, Facebook Marketplace, Poshmark, etc.
Please apply with your resume, days and hours you're available to work, and a short description of why you think you would be a good fit for this position.
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