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Accenture EC Operation Senior Manager in Shenzhen, China

Who You'll Work With You will work as part of New Retail Capability Center, Alibaba Business Group. The mission of this Center of Excellent (CoE) team is to help business leaders build transformative businesses, including new business prototyping and launching, business transformation, etc. NEW RETAIL team works with companies that are facing critical transformative moment and need executional and operational level assistance, including but not limited to MNCs, conglomerates as well as segment leaders.NEW RETAIL team leverages a broad base talent network with highly-relevant experience , provides continuous, distinctive support to our clients to ensure they achieve the best business performance. Our consultants are involved from strategy through execution with a disciplined eye on impact and sustainability at every stage of the project life-cycle.Working at NEW RETAIL means career acceleration, entrepreneurship, and professional development with Alibaba ecosystem and solutions. An executive’s ability to lead through change and to obtain measurable results within a team are skills that are very much in demand, and therefore valued. NEW RETAIL acts as an exceptional “transformation academy” given the diversity and the level of issues at stakes of interventions. Experience in NEW RETAIL team will cultivate central capabilities and hence accelerate career development in an operational executive’s role. NEW RETAIL team under Accenture Alibaba Group combines the advantages of a “start-up” - light hierarchy, autonomy, freedom of expression and initiative – and those of a large group – available resources to develop one’s projects. What You'll Do You will work in mid-sized teams, typically 5-7 consultants with clients to build the Omni-Channel related capabilities, IT systems, Organization development and processes building, to deliver both top-line and bottom-line results and ensure those results will be sustained.Our work is about coaching our client to achieve business success in implementing new approaches and delivering lasting outcomes. In this role you'll have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. Additionally, you'll develop practical recommendations and contribute to team discussions on implications of analysis; identifying implementation challenges.You'll work alongside the client’s staff on each project, assisting with different work streams. This could include facilitating working sessions with front-line and supervisors, connecting with and motivating the client team, or developing skills of McKinsey or client team members when appropriate, principally through coaching. You'll also solicit feedback from team members to develop your own skills. Common traits of those successful in this role are leadership, integrity, a sharp analytical mind, creativity, and the ability to work with people across all levels in an organization.

Role Requirement:

  • Undergraduate degree required with a strong record of academic achievement

  • 4+ years of e-commerce operation and management experience on major e-commerce platforms, such as Tmall, JD, Pinduoduo; Ideally 2+ years of operation experience of TM flagship store.

  • 2+ year of experience in leading end-to-end e-commerce store operation. Experience in new brand/store launch is preferred.

  • Hands-on experience and solid operation knowledge in order to help client build e-commerce operation capability, including but not limit to SKU building and selection, campaign planning and management, vendor management, and platform partnership.

  • Ability to identify opportunities for growth and subsequently take a leadership role in exploring new ideas

  • Willing to learn from the industry on the key trends, skill, solution which is key for our offering.

  • Proven experience in applying well-developed problem-solving skills (quantitative, conceptual, analytical), any consulting background is highly preferred

  • Strong passion in creating impact and building relationships with clients

  • Solid track record in leading and developing a capable team to deliver results

  • Ability to communicate complex ideas effectively, both verbally and in writing, in English and Mandarin

  • Comfort with extensive travel

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