Job Information
Amazon Field Enablement Manager, Amazon Global Logistics in Shanghai, China
Description
Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers.
To effectively bring our service and solution to our customers, we are seeking an experienced Field Enablement Manager to design and deliver our broad programs for 1) design and educate AGL internal sales team knowledge and GTM process and 2) customize seller segmented solutions and help customer to support E2E supply chain capability development. The position will work across the AGL CN and International teams, collaborate with Sales, Product, Operation, Marketing and other cross function teams
As a highly organized and task oriented individual, you will manage communication, work backward plans and risks with stakeholder teams. This role will 1) specify sales/seller needs, identify content source, design knowledge development mechanism to internal/external audience, and 2) identify segmented seller growth opportunities, act as solution designer and consultant to help customer develop supply chain capability by AGL/Amazon offerings .You will closely collaborate with leadership to identify and prioritize the Field Enablement Roadmap.
Key job responsibilities
Streamline the insights, knowledge, contents, best practices across the org, set up the standard and effective process to deliver to sales team.
Develop robust, flexible, transparent, strategic and tactical infrastructure with tools to enable rapid delivery of new requests/initiatives across the organization
Manage program tracking and communication
Regularly report on the performance of the program and communicate business impact through monthly and/or quarterly business reviews
Leverage business/data analysis skill (data mining and visualization) and industry study, deep dive into customer segmentation, identify E2E supply chain needs for different types of customer cohorts and align sales focus with sales leaders
Leverage products and solutions in Global logistics and cross functional teams to design and implement
catered supply chain solutions to defined customer groups
Basic Qualifications
5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project
Preferred Qualifications
5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company