Job Information
Teradyne Customer Production Support Engineer in Shanghai, China
Job Description
Job Title: Production Support Engineer
Report to : GCS Field Department, China Team Leader
Organization: Global Customer Service
Location: Zhejiang(Hangzhou/Shaoxing/Yuyao) or Shanghai
This Production Support Engineer position delivers technical expertise for solution implementation to customer based on Teradyne product and service. It provides support for assessment of customer needs, implementation of the solutions as well as product release support.
Major Responsibilities:
Account management and build up good relationship with customer.
Understand customer needs as well as their production problems and provide prompt consulting.
Follow up with customers and inter-department on technical issue tracking and case escalation.
Provide Test Program Development and NPI support to customer.
Provide on-site support as well as customer training, knowledge sharing & workshop presentation.
Technical Requirements:
Familiar with ATEs and production environment.
Knowledge of troubleshooting process and skills.
Knowledge of Load board schematics design and layout.
Knowledge of IC test theory.
Device correlation and test program release experience.
Driver and UI knowledge.
Basic Requirements:
Bachelor degree or above in IC design, electrical engineering, RF, electronic, communication, microwave; above 2 years working experience.
Knowledge of VB, Windows NT, C, C+
- Knowledge of Digital and Analog Fundamentals
Experience of IC Design or ATE is Preferred
Logical thinking
Business Travel requirement
Can work under pressure
Eager to new challenge, hunger for new technology
Strong English and Mandarin Communication Skills
Strong Interpersonal Skills and Problem-Solving Skills
Good at Teamwork
Self-starter with positive and optimistic manner.
The end.
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.