Campus Pride Jobs

*Possible Sign-On Bonus of $2,500**

Position Summary**

The Lead Technician position requires your experience and technical expertise to diagnose drivability, and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

Responsibilities

Customer and Vehicle Service (85%)

• Personally road tests automobiles (both before and after service work is performed).
• Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to reports findings to service management.
• Assists in performing diagnostic activities.

Miscellaneous Functions (15%)

• Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department.
• Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance.
• Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
• Attends meetings as required by management.
• Helps to provide on-the-job training for newly employed VSTs.
• Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services
• Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis.
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles.
• Keeps store management aware of service area mechanical repair problems as they occur.
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs.
• Drives Boss or company vehicles to drop off and pick-up Bosses or automotive parts.
• Practices proficiency in the application of BSRO methods, standards and procedures.
• Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair.
• Maintains A.S.E. certifications and air conditioning certifications as necessary.
• Maintains state inspection licenses as necessary.
• BSRO certifications completed and current.
• Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies.