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SUNY Suffolk County Community College Professional Assistant - Office of Information Technology Services in Selden, New York

SCCC REFERENCE #: 24-45

DATE: September 6, 2024

TITLE: Professional Assistant - Office of Information Technology Services

CAMPUS: Ammerman Campus in Selden

START DATE: ASAP

TYPE OF APPOINTMENT: Full Time

RANK: Faculty

POSITION DESCRIPTION:

Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs. It is the largest community college in the State University of New York (SUNY) system, enrolling more than 21,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as a Culinary Arts and Hospitality Center in Riverhead.

SUNY Suffolk is searching for a full-time, 12-month, Professional Assistant position in the Office of Information Technology Services located on the Ammerman Campus in Selden. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.

This position will report to the College Assistant Director of Enterprise Applications and will primarily support the analysis, development, integration, ongoing maintenance and operation of the college’s Administrative Information Systems comprised of database management systems; Ellucian’s Banner ERP; Slate CRM and numerous other custom applications and ancillary systems. This position is required to work with a team of professionals to support solutions on both on-premises and hosted environments.

The Professional Assistant is expected to be knowledgeable and proficient in the development of data structures and application solutions based upon detailed specifications and must possess an understanding of relational database systems. This position is responsible for conducting systems research and analysis, developing, testing and assisting in the implementation of application solutions in a heterogeneous environment. The ideal candidate will demonstrate the ability to prioritize their workload with minimum supervision, have experience with object-oriented programming languages & demonstrate working knowledge of systems analysis and design methods.

Job Responsibilities:

  • Develop, test and implement solutions based upon specifications to support the College’s student, employee, faculty and financial information systems.

  • Support transactional systems and data integrity through the development and documentation of database structures, procedures, scripts, reports and processes.

  • Stay current with technology related to the position and research new opportunities as they relate to the College technology landscape.

  • Work with other team members to support programming standards and best practices as they relate to existing and emerging systems and technologies.

  • Work with College resources, SUNY cohorts and third-party providers to provide IT solutions.

  • Develop and maintain effective working relationships through communication and interaction with College departments, groups and personnel for whom tasks and assignments are assigned.

  • Provide periodic status to college administration and other stakeholders with regard to assigned projects, tasks and other designated responsibilities.

    MINIMUM QUALIFICATIONS:

Minimum Qualifications:

Required:

  • An Associate’s Degree in Computer Science or a related field.

  • One year of technical work experience supporting an organizational Information Technology service, including components of system design; development; testing; implementation; end-user support; analysis; research and resolution.

Preferred:

  • Bachelor’s Degree in Computer Science or related field.

  • Working knowledge of remote API services and/or SQL.

  • Working knowledge with transforming data to and from file formats such as CSV, XML/XSLT, JSON.

  • Experience in source control tools such as Git or Maven.

  • Experience with an Enterprise Resource Planning (ERP) Systems.

  • Experience with CRM systems.

  • Experience with data warehousing concepts and applications.

  • Experience with HTML, CSS, JavaScript.

  • Proficiency in Microsoft SharePoint.

    HIRING SALARY:

This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the college.

NON-DISCRIMINATION NOTICE:

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:

Civil Rights Compliance Officers

Christina Vargas

Chief Diversity Officer/Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

vargasc@sunysuffolk.edu

(631) 451-4950

or

Dionne Walker-Belgrave

Affirmative Action Officer/Deputy Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

walkerd@sunysuffolk.edu

(631) 451-4051

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) – Enforcement Office

U.S. Department of Education

32 Old Slip, 26th Floor

New York, NY 10005-2500

Telephone: (646) 428-3800

Fax: (646) 428-3843

TDD: (877) 521-2172

Email: OCR.NewYork@ed.gov

Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights

Long Island (Suffolk)

New York State Office Building

250 Veterans Memorial Highway, Suite 2B-49

Hauppauge, NY 11788

Telephone: (631) 952-6434

TDD: (718) 741-8300

Email: InfoLongIsland@dhr.ny.gov

Also see: https://dhr.ny.gov/how-file-complaint

U.S. Equal Employment Opportunity Commission (EEOC)

New York District Office

33 Whitehall Street, 5th Floor

New York, NY 10004

Telephone: (800) 669-4000

Fax: (212) 336-3790

TTY: (800) 669-6820

ASL Video Phone: (844) 234-5122

Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.

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