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Quest Diagnostics Inc Payroll Supervisor (Hybrid) in Secaucus, New Jersey

The incumbent(s) has the responsibility for the bi-weekly In-House payroll process for 48,000 employees and the weekly sign off and upload process for Workforce Central. Reviews high level reports including the Payroll Activity, Retro and Payment register reports to ensure accuracy of payroll. Strategizes work distribution and distributes accordingly to ensure meeting deadlines. Sets up payroll flows and schedules jobs in HCM Oracle Cloud. Researches and tests system issues and runs queries as needed. Ensure that the weekly Workforce Central Time and attendance files are generated and loaded with accuracy. Manages staff and provide additional resources to ensure adequate support to attend to the Customer Call Center.


  • Interviews for hiring, supervises and conducts performance reviews for up to 15 staff
  • Trains staff on HCM Oracle Cloud payroll and Workforce Central time keeping processes, policies and procedures
  • Oversees the Workforce Central time and attendance weekly sign off process as well as the hours upload process for all business units
  • Evaluates the daily workflow among payroll staff and reassigns as needed to ensure that all work is completed by the established payroll deadlines
  • Responds to and / or distributes issues and inquiries to appropriate team members for research and follow up or to the manager for escalation
  • Interface with business unit HR Service Center to resolve employee payroll issues and accommodate any special processing
  • Assists staff in problem solving and complex payroll issues such as tax adjustments, garnishments TOP accruals research and Workforce Central issues
  • Oversees the Quick Pay flows including printing pay checks, banking approvals and reissuance of voided checks
  • Ensures timely and accurate payroll processing in a financially controlled manner
  • Create payroll flows in the payroll systems for payroll processing
  • Submit, monitor and confirm Payroll on bi-weekly basis ensuring complete accuracy. Ensure biweekly closing checklist is completed
  • Oversees the garnishment and e-IWO process and handles escalated issues with the courts attorneys and Federal Child Support office and works closely with our legal dept
  • Approves and release direct deposit file for Citibank Puerto Rico
  • Reconcile bank accounts and investigate discrepancies with the Accounting dept
  • Provide payroll information to Corporate Treasury / Accounting department on a biweekly for payroll funding and general ledger recordings
  • Assist in the processing of legal and other labor related settlement payments, closely working with corporate attorneys
  • Acts as a backup to the payroll group leads to import the files to process including the exercised stock options from Fidelity. Runs queries and reconciles the Stock option proceeds weekly and annually
  • Oversees research and set ups of local taxes at the employee level and approves tax adjustments
  • Review, approve, process and print W-2c for release
  • Organizes and executes Year End processes to ensure correct withholding and to avoid W-2c
  • Enforces the direct deposit/ Pay Card payment method for all employees to minimize the number of "live" checks
  • Reviews and Approves collection items for collections by the outside collection
  • Processes Escheatment of unclaimed checks to the states on multiple bank accounts twice yearly or as needed
  • Process ad hoc off-cycle payroll runs such as Bonus payroll or group termination
  • Acts as liaison for all internal and external audits
  • Initiate leads or assist on projects as required
  • Employs robotics for current manual repeatable tasks partnering with the RPA team
  • Develops self and promotes growth in others

Education:

BA/BS or CPP Preferred

Skills/Experience:

  • Great analytical skills; command in communication and Leadership, Emotional Maturity

  • Minimum 7 years In-House HR/payroll systems including 5 years of Supervisor or Group Lead experience

  • HCM Oracle Cloud

  • Workforce Central time and attendance system

  • Microsoft Office applications-including advanced Microsoft Excel skills (Vlookup, pivots, macros)

  • HR Service Center

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. 

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