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Quest Diagnostics Inc Director Product Management Toxicology and Rx Drug Monitoring in Secaucus, New Jersey

This position will be responsible for establishing profitable growth strategies for the Drug Monitoring and Toxicology product segment. The position leads new solution development, life cycle management and improves profitability for the segment through a cross-functional team. Advocates and prioritizes business cases to the GM of the Clinical Segment and wins support to execute strategies through Marketing and the value-delivery organization. The product director also works to build the business case and secure resources for new initiatives. Some of the key partners day to day will be Finance, HR, IT, Operations, R&D, Medical, Marketing, Health Plans, IT and Sales.


  • Drive for profitable growth strategy (organic and acquired) for the segment as part of annual strategic planning process
  • Develop Annual Operating Plan (AOP)
  • Rigorously assess and improve profitability for the clinical segment by reducing both denials & cost of testing, and improving pricing
  • Own P&L responsibility for segment
  • Lead launch team, to ensure pricing, coding, reporting, training, advertising/promotion, channel strategies and tactics are launch ready
  • Understand continuum of care requirements and gaps
  • Assure the voice of customer is brought into the in-line and product/solution creation process
  • Understand the competitive landscape to insure we have winning solutions in development and in the market place
  • Execute effective life-cycle management across the segment through robust cross-functional team management
  • Rigorously assess new products/solutions and enables prioritization within R&D, IT, Operations and other cross-functional team members
  • Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management
  • Define and manage product/service metrics (including TAT and other potential requirements such as billing programs, prior authorization, etc.)
  • Support development of clinical KOLs and patient advocacy group relationships
  • Identify and develop effective communication strategies using personal selling and other tactics as appropriate; validate strategy and effectiveness of executions (e.g. trade ad, sales collateral, etc.)
  • Lead a team of Product Specialists and/or Managers
  • Take-on additional projects and assignments as they emerge

Required Work Experience:

10+ years relevant experience in healthcare with at least 5 years in marketing & product management

Preferred Work Experience:

Toxicology or lab experience preferred

Knowledge:

Understanding of the lab industry and Healthcare landscape

Skills:

Talent assessment, selection, development, employee retention, employee engagement

Strong strategic and critical thinking skills

Excellent oral and written communication skills

Strong decision-making abilities

Influencing without authority

Cross-functional collaboration

Ability to manage multiple projects at a time

Excellent communication & presentation skills

Storytelling skills

Business insight and strategic mindset

Dealing with ambiguity and complexity

0-3 direct reports (Product Managers & Product Specialists)

Up to 25% travel

Requires Bachelor's degree in life sciences, business, marketing and/or product management.Advanced Degree/MBA preferred.


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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