Job Information
University of Washington VETERINARY TECHNICIAN CLINICAL CASE MANAGER in Seattle, Washington
Req #: 240669
Department: WASHINGTON NATIONAL PRIMATE CENTER (WaNPRC)
Appointing Department Web Address: https://wanprc.uw.edu/
Job Location Detail: Mesa, Arizona. On site only.
Posting Date: 11/05/2024
Closing Info: Open Until Filled
Salary: $5,114 - $7,672 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf)
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
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The National Primate Center has an outstanding opportunity for a Veterinary Technician Clinical Case Manager to join their team.
The Veterinary Technician Clinical Case Manager (E S 7) will play a pivotal role in managing and coordinating rotating Veterinarians at the non-human primate breeding facility in Mesa, AZ. The primary responsibility of this role is to ensure that all rotating veterinarians are informed, prepared, and supported throughout their assignments. This includes overseeing schedules, providing regular case updates, and ensuring that both weekday and weekend teams are ready to deliver high-quality care. The Clinical Case Manager will also liaise regularly with the Seattle veterinary team to ensure seamless communication across locations. This is a full-time position requiring 5 days on-site per week with flexibility for extra hours, including weekends as needed.
DUTIES AND RESPONSIBILITIES Resource Management (40%)
Manage Rotating Veterinarians: Act as the primary coordinator for rotating veterinarians, overseeing their schedules, shifts, and case assignments and assisting to coordinate travel arrangements when needed
Prepare Veterinarians: Ensure all rotating veterinarians are fully informed and prepared for their duties, including providing detailed case histories, upcoming procedures, and any necessary medical updates.
Coordinate with Weekend On-Call Vets: Ensure weekend on-call veterinarians are well-prepared with all relevant information, including potential issues and case handovers.Maintain communications with Seattle team (20%)
Liaison with Seattle Team: Maintain regular communication with the Seattle veterinary team to provide updates on clinical cases, share important findings, and ensure cohesive care across locations.Clinical case Management (30%)
Clinical Case Management: Assist in managing clinical cases involving non-human primates, providing ongoing support to veterinarians, and ensuring all necessary supplies and equipment are available.
Case Documentation: Maintain accurate and detailed medical records for all clinical cases and ensure timely updates and communication between teams.
Reviewing medical records to ensure chronic disease states are noted by Veterinarians, and to ensure treatment plans are updated based on Veterinary directives.
Helping to track when clinical endpoint criteria are met based on veterinary-directed guidance
Assist in development of treatment algorithms (under guidance of veterinarian) to ensure consistency of care between rotating veterinarians
Facilitate communication between veterinary staff and behavior staff to guide decisions on social status as it relates to health statusSupport as required (10%)
On-Site Flexibility: Be available to manage additional hours as needed, particularly during weekends or for emergency cases.
Support Veterinary Procedures: Assist veterinarians during procedures, diagnostics, treatments, and surgeries when necessary, ensuring high standards of care.
Team Collaboration: Work closely with both the Mesa-based veterinary team and the rotating veterinarians to foster a collaborative, well-coordinated work environment.
Team Collaboration – working closely with the vet services manager, BMS manager, and AT Supervisors to coordinate daily activities. MINIMUM REQUIREMENTS
Certification as a Veterinary Technician (CVT) or equivalent.
Minimum of 2 - 3 years of experience in a veterinary setting, with experience in managing teams or rotating veterinarians preferred. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS
Strong leadership and organizational skills, with an emphasis on managing and preparing rotating veterinarians.
Excellent communication skills, with the ability to manage multiple cases and provide comprehensive updates.
Flexibility to work additional hours and weekends as necessary.
Ability to read and understand animal medical records and generate medical record entries with appropriate medical terminology.
Proficiency in medical record keeping and documentation software. DESIRED QUALIFICATIONS
Experience with non-human primates or large animal care preferred, but not required. CONDITIONS OF EMPLOYMENT
Full-time, 5 days a week on-site, with flexibility for additional hours.
On-call availability to assist in managing weekend and emergency coverage.
Location: Non-Human Primate Breeding Facility, Mesa, AZ
This role is essential to the success of the veterinary team, ensuring that rotating veterinarians are fully supported and prepared to maintain the health and welfare of the non-human primates at the facility. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.