Job Information
Virginia Mason Franciscan Health Supervisor, Patient Financial Services in Seattle, Washington
Overview
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
Responsibilities
Recruits, hires, trains, disciplines and supervises staff including completion of performance evaluations and competency assessments. Maintains and updates staff procedure manuals, staff training programs and quality assurance programs. Communicates effectively with staff and develop an effective team which promotes open communication between co-workers in a courteous and professional manner.
Provides leadership and acts as a resource to departmental staff to ensure smooth operations of the day-to-day activities; and ensuring operational goals and customer needs are met.
Participates in the development and implementation of operational processes and supervises the activities of a Patient Financial Services (PFS). Assists in the development of and provides recommendation for systems and processes that further develop VMMC's ability to provide efficient revenue cycle operations.
Participates in the establishment of policies and procedures for the revenue cycle according to administrative and legal requirement.
Assists in developing and monitoring the operating and capital budget making adjustment as needed to stay within budget guidelines; reviews and reports significant variances.
Collaborates and coordinates with other VMMC Departments and alliances to ensure seamless administrations of processes and policies as well as analyzes and resolves sensitive financial related situations.
As a part of our organization, we currently offer the following additional benefits:
Competitive starting wages (DOE) and training to grow within the company
Paid holidays, vacation and sick time
Medical/Dental/Vision Insurance plans
Flexible health spending accounts: DCFSA and FSA
Health Savings Account - (HSA) for use with the high deductible health plan
Short and long term disability programs
Employer paid life insurance
401a and 403b retirement programs
Tuition Assistance for career growth and development
Bright Horizons programs for additional support with children, pets, dependent adults, and household needs
Employee Assistance Program (EAP) for you and your family
Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
Qualifications
A high school diploma or GED is required.
This position requires 3 years increasingly responsible leadership experience, preferably in a progressive healthcare setting.
Demonstrated customer service, written and verbal communications skills and the ability to manage a diverse staff model.
Previous experience in a Clinic/Hospital financial business opperation, extensive knowledge of billing guidelines, and Federal and State billing regulations and previous supervisory experience is preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that includes our recognition as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason offers you the opportunity to partner with exceptionally talented peers at every level. You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers you the chance to focus on what really matters - our patients.
We deliver inspired people to do meaningful work.
We are an equal opportunity/affirmative action employer.
Pay Range
$32.56 - $46.03 /hour
We are an equal opportunity/affirmative action employer.