Job Information
ANSYS, Inc. Strategic Account Manager in Seattle, Washington
Requisition #:15308 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The Strategic Account Manager is responsible for assisting with building long-term, strategic relationships between key stakeholders in assigned strategic accounts and Ansys in order to drive new business and maintain renewal business. Strategic Accounts are key global customers and/or strategically important partners as designated by leadership. The Strategic Account Managermay act in the capacity of lead account manager for primary assigned accounts or as secondary support for large or global accounts. They are responsiblefor achieving sales quota, identifying new opportunities for growth and establishing strong partnerships through ongoing connection and collaboration on all primary assigned accounts. When assigned as secondary support, Strategic Account Managers are responsible for developing and managing client relationships, preparing sales presentations and proposals, coordinating account support and developing knowledge of the customer needs and Ansys solutions. ThesuccessfulStrategic Account Manager represents thefull portfolio ofAnsysproducts and services to assigned customers, while supporting the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. They can identify the customer's business priorities and usage metrics and the value-added benefit that Ansys is providing. Key Duties and Responsibilities Performs sales activities, establishes, develops and maintains business relationships with key customer stakeholders tomaintain renewal business andgenerate new business to meet annual sales quota for primary accounts. Identify and define solutions where ANSYSofferings can be applied and develop compelling customer presentationsin coordination with technicalteam to enhance new businessopportunities. Supports and executes a long-term strategy to grow usage by connecting the Ansys solutions to a customer challenge or priority. Coordinates with account teams, product specialists, ACE, remote (direct/indirect) sites, business partners and other functions within ANSYS to provide full wrap around support for assigned accounts. Supports facilitation of regular touchpoint activities such as management reviewmeetings(MRMs), trainings, seminars, and info days to strengthen relationships with key account stakeholders. Document customer's before and after required capabilities along with metrics that definesuccess to demonstrate Ansys' ROI and enhance sale profitability. Supports sales and technical partnerships to uncover, understand and document keytechnical challenges / painpoints. Discovers customer's internal relationships, including the biases and concerns of individual decision makers and key influencers. Research, gather, analyze, maintain, and disseminate information about the accounts;develop exceptional knowledge of the customer and competitors and be well versed in thecustomer's problems, KBIs, goals, needs, andissues. Understand and document the organizational chart and salesprocess. Support multiyear deal contract negotiations and create ROI-based proposals as needed to achieve wins for boththe customer and Ansys. Maintains healthypipeline to meetgoalsand accurately enters data into Salesforce. Completes admini