Job Information
Amazon Sr. UX Designer, Echo Core Experiences in Seattle, Washington
Description
Amazon’s Device Design Group (DDG) has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Are you interested in joining the team to lead Amazon’s next innovation?
We are seeking a Senior UX Designer to provide the vision to define and design Alexa intelligent assistant experiences. In this role, you will make a significant impact on our business by delivering customer-focused solutions at scale. The ideal candidate must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You should be comfortable leading projects forward in the face of ambiguity. From day one, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, creating and testing low-fidelity prototypes, and designing delightful, highly-usable digital experiences. The ability to drive the entire UX process from concept to implementation, collaborate effectively with cross-functional teams, and adapt quickly to changing priorities is essential. Strong problem-solving and critical thinking skills, along with a portfolio showcasing successful, user-centered designs, are required. Join our team and help shape the future of Alexa's intelligent assistant experiences.
Key job responsibilities
Own the end-to-end design process, from problem definition to delivery.
Use business requirements, customer and market research to assist in developing scenarios, use cases and high-level requirements to shape product strategy.
Design the information architecture, interface and interaction flows for Alexa agent experiences
Develop conceptual diagrams, wireframes, detailed user-interface specifications and design patterns
Develop and maintain documentation of customer behaviors, motivations, and daily habits.
Work with program managers to plan projects for effective delivery while maintaining high standards for design
Write effectively to communicate design rationales and benefits to Amazon customers
Use analytics and data to drive design decision making to best serve our customers
Guide a cross-functional team and elevate the culture of UX thinking and design excellence
A day in the life
In this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, data scientists, product managers and executives. You will communicate design thinking and drive design decisions with senior leadership, engineering and product partners in a fast-paced, innovative environment.
About the team
You will join a team of world-class designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross-functionally to craft scalable, cohesive, and simple solutions for our customers. We take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.
Basic Qualifications
6+ years of design experience
Have an available online portfolio
Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar
Preferred Qualifications
Ability to communicate, present, and drive alignment on design decisions
Experience in designing interactions for voice-led devices
Experience in designing for machine learning systems with probabilistic outputs
Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
Experience with multiple platforms and form factors, such as smartphone, tablet, multi-modal, and wearables
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.