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Amazon Sr. UX Designer, Amazon Photos in Seattle, Washington

Description

Are you interested in shaping the future of how customers preserve, organize, share and relive their memories? Amazon Photos offers unlimited full-resolution photo storage for Prime members with apps available on iOS, Android, Web, and Desktop, as well as photos experiences in the Alexa app and on Echo Show and Fire TV devices.

We are seeking a customer-obsessed Senior UX Designer to join our growing Amazon Photos Design team. As part of the team, your emphasis will be to define, articulate, and champion the future vision of our ambient (lean back) memories experiences across Echo Show and Fire TV devices.

The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design (and product) debates and thrive on iterating based on customer feedback.

This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization and with external partners to launch bar-raising memories experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities

  • Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements

  • Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings

  • Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes

  • Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects

  • Know your customer and delight them with your inventions

  • Partner with your teammates in Product and Engineering, and collaborate on your ideas

  • Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions

  • Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team

  • Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches

  • Follow up on your live designs with testing and iteration

  • Have fun! Design is a dream job and you should be doing your very best, most rewarding work

A day in the life

A Senior UX Designer at Amazon Photos will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Amazon Photos and across Alexa/Devices & Services, using your organization and communication skills to bring clarity to ambiguity.

About the team

You’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together. So bring your unique skills and experience and be prepared to share, learn, grow, and laugh (a lot) with us.

Basic Qualifications

  • 8+ years of design experience

  • Have an available online portfolio

  • Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar

Preferred Qualifications

  • Experience applying scrum to visual or UX design processes

  • Experience with UX design of complex workflows

  • Experience defining and maintaining design patterns and UX standards

  • Experience in delivering design solutions for projects of large scope and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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