Amazon Corporate LLC Sr. Program Manager in Seattle, Washington

Sr. Program Manager Location: US-WA-Seattle Job ID: 662046 Company: : Amazon.com Services, Inc. Position Category: Leadership Development & Training Company/Location (search) : Country (Full Name): : United States Job DescriptionAre you passionate about engaging and motivating employees to deliver a fantastic customer experience? Do you strive to create employee-centric solutions that drive measurable results for customers? Do you like to design and implement scalable end-to-end solutions that exceed expectations? Does leading resource coordination and priority setting across teams, countries and cultures seem exciting? If so, the Seller/Vendor Support Leadership Institute is looking for a Program Manager to lead several large-scale global programs and help our organization scale effectively, implement new initiatives seamlessly, on time and with a positive impact for our Operations, Supervisors, Sellers, and Vendors. Who we are. Third-party Sellers and Vendors represent significant value to Amazon's online retail customers and Seller and Vendor Support drives success for these Sellers and Vendors through a combination of people, processes and services. We are a primary interface between Sellers, Vendors, and Amazon through our Associates positive interactions and assistance. In the Leadership Institute, we ensure all leaders have the tools and skills they need to create an atmosphere of support, feedback, and engagement for our Associates and in turn, encourage outstanding support for our Sellers and Vendors. Who you are. As a Program Manager in our Leadership Institute team, you will be responsible for scoping, planning, launching and delivering strategic initiatives that improve the leadership experience and offer opportunities for growth and development. You will measure the results through relevant Supervisor, Associate, Seller, and Vendor metrics. In this role, you will collaborate with numerous operational, program, product and software development teams both inside and outside Seller/Vendor Support to identify, define and specify requirements and manage programs that increase Leadership and Associate effectiveness and motivation, delivering downstream Seller benefit. You will build collaborative relationships with stakeholders and partners, working closely to create and execute your project roadmaps. You will also prepare and execute regular program updates to senior management. The successful candidate will be input focused and will build closed loop processes and measures with our employees and stakeholders to ensure measurable improvements are realized. The ideal candidate will possess an analytic, operational and program background, in this role you will experience a wide range of problem-solving situations, strategic to real-time, requiring data collection and analysis. At Amazon, we believe innovation should occur throughout the organization. You will stimulate and pioneer innovation for our Supervisors and therefore, our Associates, delivering operational and Seller service excellence and be an active voice in the Associate Experience and Leadership Institute teams. The ideal candidate for this role will be able to -Interact with stakeholders at multiple levels and dynamically lead operations, program and product teams to define and deliver solutions to Leadership Institute standards. -Identify and analyze data to isolate issues, develop solutions and prioritize opportunities for Supervisor, Associate, and Seller experience improvements. -Plan and manage parallel deliverables worldwide -Maximize resources for the greater good of the organization. -Create, maintain and disseminate project information to stakeholders and senior management -Remain flexible to changing priorities, open