Campus Pride Jobs

Job Title: Enterprise Analytics Leader (Sr Director) Department: Data and Analytics Reports To: Head of Data, Analytics, and AI (SVP) Location: WEX Hubs: Chicago IL, San Francisco, CA, Portland ME, Boston, MA (with potential travel to Portland, ME) Company Overview: WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives. Position Summary: As the Enterprise Analytics Leader, you will play a critical role in shaping and leading the analytics strategy for WEX's internal corporate functions, including Marketing, Sales, and Customer Success. You will manage a team of analysts responsible for delivering actionable insights and to support data needs such as for customer data platform (CDP) and other data consuming systems. This role requires a strong analytical mindset, excellent communication skills, and the ability to collaborate effectively with stakeholders across different departments. Key Responsibilities: Strategic Leadership and Vision Define the vision, strategy, and multi-quarter roadmap for innovative, end-to-end customer experiences that delight users and establish strong market positioning. Develop and implement an enterprise-wide analytics strategy, including engagement and service delivery models, in partnership with business and technology stakeholders. Set the strategic direction for data and analytics products, aligning projects and resources to achieve measurable business outcomes. Customer-Centric Solutions Leverage qualitative and quantitative insights to identify opportunities for improvement and iterate rapidly to enhance customer experiences. Drive business model innovation, pricing strategies, first-use success, cross-sell initiatives, and customer support optimization in collaboration with cross-functional partners. Oversee the integration and utilization of marketing and sales data to deliver personalized, data-driven customer experiences. Team Leadership and Development Lead and develop a high-performing team of product managers, data analysts, and analytics leaders by providing actionable feedback, coaching, and development opportunities. Foster a culture of transparency, trust, experimentation, and continuous learning, encouraging teams to challenge the status quo and redefine what's possible. Cross-Functional Collaboration Partner with senior and executive business stakeholders across Product, Technology, Marketing, Sales, Customer Success, and Risk to define and prioritize opportunities. Collaborate closely with technology teams, including Data Scientists, Data Engineers, Tech Leads, and Architects, to build scalable and impactful solutions. Operational Excellence Lead the prioritization of product initiatives, making tough tradeoffs to ensure resources focus on solving the biggest customer problems and achieving durable business benefits such as revenue growth, adoption, and retention. Establish and uphold data governance principles to ensure consistency, security, and compliance across the enterprise. Data-Driven Insights and Innovation Conduct in-depth analysis of customer behavior, campaign performance, sales trends, and other key metrics to identify actionable insights and opportunities for growth. Utilize advanced tools like Salesforce Data Cloud, Tableau, Power BI, and ThoughtSpot to deliver impactful data visualization and reporting. Stay ahead of industry trends in analytics, data visualization, and customer data