Campus Pride Jobs

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, with Elasticians around the globe. Learn more at . The Business Technology organization at Elastic acts as a liaison between our IT delivery teams and our business stakeholders. Our mission is to accelerate Elastic's success as a company by enabling rapid scale by crafting technology solutions that drive standards, automation, and which showcase progress, simple perfection. As a Senior Business Systems Analyst supporting the Field organization, you will focus on the design, development, and maintenance of the business architecture and processes which support our sales motion from campaign to opportunity. Using your knowledge of Salesforce and its boundary systems, you will work with business partners, end-users, and their management teams to improve processes, writing requirements and guiding features that deliver simplicity and scale to the teams you support. A successful candidate will be able to work directly, in a hands-on way, with systems and data, and can lead multiple technical priorities at one time. You enjoy having a high degree of responsibility for turning ambiguous problems into solutions that are usable, scalable, extensible, and maintainable on the Salesforce platform. This role is for you if you possess a blend of business engagement skills, passion for technology and automation, attention to details, critical thinking, and a strong desire solve problems that drive business growth. One should have excellent communication and project-management skills, and be able to communicate complex concepts, in a clear and easy-to-understand way. You pride yourself in bringing a strategic lens to agile development and you craft thoughtful technology roadmaps which balance today's needs versus future scale. What You Will Do: Bring a design-centered approach to your partnerships with our sales teams, particularly reps, renewal managers, solutions architects, and the strategy, operations, and enablement teams that serve them, along with adjacent teams in marketing, product marketing, and sales development. You optimize our sales stack through ongoing maintenance and new enhancements. You document processes, procedures, and design as it relates to sales processes and system architecture. That holistic viewpoint helps us understand functional impacts with regard to configuration, process, workflow and reporting. You proactively identify where current state automation or architecture is prohibiting the company to scale at pace and suggest enhancements. You have extensive experience in creating/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases and enablement plans as needed for enhancements. Validate software quality and conformance to specifications and business requirements through unit-functional testing; and assist in troubleshooting to identify the root cause of defects in the system. Work with management, Project Managers and Application Development team to scope work and produce estimates. Collaborate closely with architects and other BSA resources to define and implement effective and efficient solutions to business challenges and opportunities. You are comfortable in a distributed, diverse environment, and are able to work remotely and independently. You prioritize your own tasks and collaborate with others to ensure that work is done in a timely manner, with a sharp