Job Information
University of Washington SENIOR DIRECTOR, IT OPERATIONS in Seattle, Washington
Req #: 242072
Department: UW MEDICINE IT SERVICES
Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/
Job Location Detail: HYBRID - Primary work location is at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date: 12/18/2024
Closing Info: Closes On 12/26/2024
Salary: $14,584 - $22,509 per month
Limited Recruitment: Open to Department employees only
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
UW MEDICINE IT SERVICES has an outstanding job opportunity for a Senior Director, IT Operations position.
PLEASE NOTE: This position is open to current UW Medicine IT Services employees only. WORK SCHEDULE
100% FTE – 40 hours per week
Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 – 16:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
Hybrid opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES
Operational leader and strategist for the departmental programs: IT Procurement, Travel, Facilities, and Safety
Oversight and leadership for the Documentation Management & Collaboration Requirements program, focusing on implementation to operationalization, enhancements, and maintenance
Oversight of IT employee communications with the People/Culture pillar, which includes change management strategies and tactics for adoption
Oversight and leadership for the IT Contractor Program which includes leading efforts to select or de-select vendors, coordinate with Supply Chain to negotiate pricing, terms and conditions, contractor/vendor relations to resolve billing and resource issues, ensure contractor compliance with regulatory and policy requirements, provide guidance and coaching to IT managers to determine best resource/best value with contractor resources, temps, etc., and fulfill requests for contractors per Statements of Work and associated master contract(s)
Thought leader and executive coach for ITS leaders, including managers, directors, and executives, to carry out the vision, advocacy, and strategic direction to engage and motivate information technology and business professionals
Strategic leader for the design, implementation, and management of programs focusing on the needs of the ITS environment and the broad range of domains within healthcare IT (e.g., nurses and physicians in informatics, programmers and database administrators, architects, business analysts, business intelligence developers, and operational professionals), focusing on ensuring ITS has the most current and up-to-date skills, knowledge, and competencies to meet evolving technologies and the demands of healthcare
Provide leadership for IT initiatives to support department teams and operations, including supporting an inclusive workplace, welcoming new team members into IT Services and collaborating with IT leaders on policies and procedures
Responsible for implementing, operationalizing, and ensuring compliance of enterprise-wide solutions brought forward by UW or UW Medicine
Leads and champions the department’s efforts in equity, diversity, inclusion, and belonging REQUIREMENTS
Bachelor’s degree in Business Administration, Public Health Administration, Communications, Organizational Development, or related field or equivalent education and/or experience.
10+ years of experience to include: 6 years of experience in program/project management that support IT operational initiatives and day-to-day business needs
5 years of experience in a matrixed management environment
5 years of experience managing and negotiating customer and vendor relationships
Demonstrated management and leadership capabilities with ability to influence in a matrix environment
Demonstrated ability to navigate highly complex regulatory environments
Proven ability to lead, mentor, develop, and coach all levels of leadership, demonstrated by increased capabilities and competencies of the individuals ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.