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University of Washington PATIENT SERVICES SPECIALIST 2 in Seattle, Washington

Req #: 242109

Department: SCHOOL OF DENTISTRY

Job Location Detail: Seattle Campus

Posting Date: 12/20/2024

Closing Info: Closes On 12/27/2024

Salary: $3,498 - $4,852 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The School of Dentistry - Department of Oral Medicine has an outstanding opportunity for a Patient Services Specialist 2 to join their team. POSITION PURPOSE The School of Dentistry, Department of Oral Medicine has an outstanding opportunity for a Patient Services Specialist 2 in our OMCS clinic. The OMCS clinic is a busy clinic in the Health Sciences building. The faculty in OMCS provide treatment to patients with TMJ, Orofacial pain, Nerve and sensory disorders, Movement disorders, Oral Mucosal diseases, Oral cancer, and Sleep Apnea. The OMCS clinic has an important mission in the community, and we are very committed to the principles of diversity, equity, and inclusion.

The Patient Services Specialist 2 will perform a variety of clerical and organizational duties to support the clinic, and work collaboratively as a team with other staff, faculty, and students to help the clinic run smoothly. The PSS 2 will sit at the front desk in the OMCS clinic and greet patients and other visitors to the clinic, and answer telephones and other inquiries.

DUTIES AND RESPONSIBILITIES • Schedule patient appointments • scan patient charts • Collate office materials and mail materials to patients • Fax records to outside providers • Communicate with providers via Teams • Set up provider Zoom appointments • Call in prescriptions • Obtain and verify demographic and financial information • Process patient paperwork • Answer telephone and mail inquiries • Perform related duties as required.

MINIMUM REQUIREMENTS • High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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