Job Information
University of Washington PATIENT SERVICES SPECIALIST 2 (100% FTE, EVENINGS) in Seattle, Washington
Req #: 239937
Department: HARBORVIEW - ADMITTING
Posting Date: 01/10/2025
Closing Info: Closes On 01/17/2025
Salary: $3,498 - $4,852 per month
Shift: Permanent Evening Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)
Harborview - Admitting an outstanding opportunity for a PATIENT SERVICE SPECIALIST 2 .
WORK SCHEDULE
100% FTE, Evenings
3:00 PM - 11:30 PM
Working days will vary POSITION HIGHLIGHTS
Serves as the primary resource for directing patient flow into Harborview Medical Center through the Admitting department
Interact with patients, families, and nursing and medical staff to ensure that patients are identified correctly registered and roomed accurately as they enter the medical center, ensuring that the correct corresponding demographic, financial information and appropriate signed financial agreements and consents for treatment are obtained
Verify insurance coverage; verify third party payers; coordinating patient care with other departments and outside hospitals and referring patients to Financial Counseling as necessary. PRIMARY JOB RESPONSIBILITIES
Provide support services such as obtaining and verifying demographic and financial information through pre-registration process, completing patient registration by obtaining consent for medical care and financial agreement, and processing patient paperwork and coordinating care with other services
Triage patient telephone calls to clinical staff, providing information about services and interacting with patients, families, nursing, and medical staff to ensure that patients are identified correctly and registered and admitted accurately as they enter the medical center
Access computer systems to obtain patient data and to perform clerical functions
Find and enter new patients in the Epic ADT electronic record system
Schedule and/or submit request for interpreters for patients
Reception and discharge activities
Check in patients
Complete and enter Medicare as Secondary Payer online
Coordinate referral process and medical records
Obtain and verify registration information REQUIRED POSITION QUALIFICATIONS High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience UW Medicine – Where your Impact Goes Further UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.