Job Information
PACE Staffing Network Patient Services Representative in Seattle, Washington
Patient Service Representative - Support a leading Oncology Department
If you're someone who loves helping people in times of need, this is the ideal job to put your special skills to work. You'll be the friendly face and voice that keeps our client's oncology clinic running smoothly - scheduling appointments to coordinating care, you're at the heart of the office to help patients navigate their treatment journey. If you have experience with EPIC and high impact patient care, this role has your name on it!
What You'll be Doing...
· Schedule and adjust patient appointments, coordinating with multiple departments, including transportation and interpreter services.
· Register and consent patients, ensuring accurate documentation in EPIC to ensure the right insurance co-pays.
· Retrieve, scan, and manage patient records, ensuring timely updates
· Triage phone calls, address patient inquiries, advocate for patient needs. Your job is to ensure patients are handled quickly and efficiently.
· Verify insurance coverage, obtain referrals/authorizations, and help resolve billing issues
· Assist with patient admissions into radiation treatments and follow-ups
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Here's what your work history needs to show as evidence that you're the right candidate...
· 3+ years of experience as an Intake Coordinator.
· Experience in some area of Oncology
· Proficiency in EPIC
· An ability to manage multiple tasks and priorities.
· Exceptional communication and problem-solving skills -- your empathy and compassion matters to this group!
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Here's the important details:
· Location: Seattle, WA (100% onsite)
· 6=Month Assignment
· Schedule: Monday to Friday, 8:00 AM - 4:30 PM
· Compliance: You must be able to pass a criminal background check and 10-panel drug screen.
· Current vaccinations required, including COVID booster, flu, MMR, Varicella, Hep B (declination accepted), TB, and Tdap.
· Hourly pay rate: $22-$24 per hour depending on experience.