Campus Pride Jobs

Salary Range: $23.27 - $34.90 (Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.) Posting Date: November 21, 2024 This job will be open and accepting applications for a minimum of three days from the date it was posted. Benefits* worth writing home about: Medical, dental, and vision coverage for employees and their families Life, disability and family Leave 401(k) and Roth 401(k) with employer match Wellness program, employee assistance program, "Commute Trip Reduction" (CTR) and various employee discounts Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work Free employee checking account and employee home loan discounts *For eligible employees averaging 20 or more hours per week. EO/AA Employer including Vets and Disabled. Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. California applicants may click this link Fair Chance Ordinance for Los Angeles County to see additional information. Job Description Summary: This individual will be responsible for taking ownership of a subset of delinquent loans and working with borrowers where possible to resolve their account at all stages of delinquency. They will be expected to objectively analyze the current condition and past activity for an account to determine and implement the proper course of action. Additionally, they will be responsible for regularly reporting the current status of their delinquency inventory both internally and externally. As the volume of this work is highly variable, this individual should expect to take on additional tasks related to foreclosure, loss mitigation, and collections as appropriate. Job Details: PRIMARY FUNCTIONS: Serve as the primary point-of-contact for borrowers on assigned loans by making collection calls, receiving calls and answering questions, taking payments and gathering appropriate (QRPC) quality right party contact information. Presenting borrowers with all available workout options to avoid foreclosure referral. Including but not limited to setting repayment plans, soliciting borrower response packages and presenting workout solutions to help them retain their home and/or disposition with the need for foreclosure. Respond to all correspondence in a timely and appropriate manner. Monitor assigned loans in delinquency, ensuring all required and appropriate number of calls are made in a timely fashion to ensure swift resolution. These actions include making calls, sending letters and following up with all relevant parties both internally and externally to achieve a resolution. Ensure that loans are referred to foreclosure in the timeframes mandated by investor guidelines and remaining compliant with State and Federal laws. Ensure that all collection activities are done in a manner that ensures the bank stays in compliance with all legislative, investor and insurer requirements. Periodically review/research accounts to ensure we are providing all investors/insurers with accurate delinquency status information on accounts, both during month-end reporting and at other times, as appropriate. Ensures that correspondences and relevant information pertaining to accounts are imaged correctly and on a timely basis. SECONDARY FUNCTIONS: Aid in complying with appropriate investor/insurer servicing requirements. Respond to requests