Job Information
Port of Seattle Harbor Operations Specialist in Seattle, Washington
Some of what you'll be doing:
As a Harbor Operations Specialist, you will be front-line operational staff for Port properties for Commercial Fishing, Commercial, and Recreational vessel facilities. You will manage day-to-day operations of maritime business and ensure all activities are followed according to set expectations, Port policies, and procedures for safety, environmental, and efficiency .
You will provide customer service by providing standard operational information to current and prospective customers and the public.
You will establish and maintain positive interactions with customers to address their concerns, answer their questions, and assist with their needs.
You will provide property security by patrolling through buildings, upland gated fence storage yards, and lockers ensuring that all areas are locked and secured for facility and public safety.
You will provide parking enforcement ensuring proper policies and procedures.
You will collaborate with other Harbor Operations Specialists, Contracted Security, Portfolio Manager, and Maintenance Personnel to meet customer needs. You will also exchange information and provide daily updates to bring awareness to routine events, scheduled special events, and activities which may impact the facility operations.
You will provide updates and revised post orders to on-coming Duty Harbor Specialist at shift turnover.
You will act as First Responder and operate skiff in emergency situations (i.e., person in the water, oil, fuel, or chemical spills) and deploy oil boom equipment for spill response. You will also execute containment procedures to provide containment for vessel spills, following proper incident reporting for regulatory agencies per policy.
Who you are:
Experienced – You have one (1) year of experience in facilities, maintenance or security operations.
Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
Expertise – You possess knowledge in various business functions, operations, and maintenance, along with expertise in information systems. You are familiar with boat and marina operations, including marina environmental regulations and guidelines. You also have general proficiency with desktop office applications such as Microsoft Outlook and Word.
Customer-oriented – You possess proficient customer service skills, especially face to face interaction and have excellent verbal and written communication skills.
Independent Problem-solver – You have well-developed problem-solving skills and conflict resolution skills to effectively manage through expected and unexpected change. You can also work independently with minimal supervision.
What else you need to know:
Driver’s License – You will need a valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally to project sites.
Work Schedule – Your normal work schedule will be Sunday – Wednesday, 12:30 p.m. to 10:30 p.m. (40 hours per week). You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies.
Work Environment – You will generally work outdoors in all types of weather conditions, as well as in an office environment. Additionally, you must have the ability to lift up to 50lbs with or without reasonable accommodation. You may be exposed to areas of high noise or various hazardous materials.
Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
Overtime Eligible – You are eligible for overtime pay in this role.
Safety Requirements – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.
Why you'll love it here:
The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “ Collective Bargaining Agreement ” or contact the appropriate Union Representative for specific information related to benefits and eligibility.
Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
Holidays – More than ten days per year to celebrate with family and friends away from work.
Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.
Why the Port of Seattle:
Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .
Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .
Location: Shilshole Bay Marina
Organization: SBM Operations
Employee Status: Regular
Schedule: Full-time
Posting Expires: Dec 21, 2024, 1:59:00 AM
Minimum Salary: 31.06
Midpoint Salary: 42.03
Req ID: 003050
The Port of Seattle is an equal opportunity employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. To help comply with all state and federal requirements, we appreciate you voluntarily answering the questions below. The information on this form will be kept confidential. Click https://www.portseattle.org/page/ethnicity-definitions for definitions and descriptions of the categories referenced below regarding Ethnicity and Race. Click https://www.portseattle.org/page/vevraa-information for information and definitions of the categories referenced below regarding Protected Veterans status.