Job Information
Starbucks director, strategy and business operations – Store Concepts and Design - Seattle, WA (Hybrid - U.S.) in Seattle, Washington
Now Brewing – director, strategy and business operations – Store Concepts and Design #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.
About Concepts and Design
It is our mission to create a compelling coffeehouse experience that elevates our brand, is relevant to our customers, inspiring to our partners, and meaningful to our business. We execute and deliver the physical essence of our brand setting the stage that invites people to connect over coffee. In partnership with Store Development, we bring to life a meaningful variety of inspirational and brand worthy experiences.
We are seeking a leader with experience enabling high performing, cross-functional teams. This role requires an ability to both partner with and support work on behalf of senior leaders in Store Concepts and Design and across the enterprise.
As a director of Business Operations , you will…
Lead business planning activity in partnership with functional business operations leaders in Store Development, and Store Operations throughout the year. This includes long-term strategic planning as well as operational and financial planning exercises.
In partnership with the Store Concepts & Design finance and PRO (Human Resources) teams, support organizational strategies that assure financial, and partner commitments are met. This includes but is not limited to cost analysis and reporting, organizational design, and talent strategies.
Lead “rhythm of the business” strategy and execution for the Store Concepts & Design leadership team in harmony with enterprise tempo (e.g., North America Business Reviews; CEO Business Reviews, Global Business Reviews).
Lead the strategy and execution of Store Desing & Concepts performance reporting in partnership with the enterprise transformation team, finance, and functional business operations leaders.
Bring a leadership voice to the Starbucks enterprise network of business operations leaders and continuously work to elevate the standard for value delivered through this role.
Manage and facilitate Store Design & Concepts Leadership Team, director+, and “Town Hall” forums, influencing leader collaboration, development, and engagement.
In partnership with the executive assistant, proactively support the svp and extended leadership team with communications and meeting preparation, both within Store Design & Concepts and cross-functionally with Store Development, Store Operations and other key partners through the organization (i.e., Brand, Partner & Customer Solutions). This includes Board of Director and Investor communications.
Lead enterprise risk management (ERM) and internal audit (IA) coordination for Store Design & Concepts.
Facilitate leadership development opportunities, including quarterly Store Design & Concepts leadership team onsite / offsite sessions and external guest speakers.
Serve as the Store Design & Concepts lead point-of-contact for systems and tools that support planning processes, including Starbucks Portfolio Management (SPM) program management toolset.
Partner with PRO in assuring the continuous improvement of Store Design & Concepts partner experience through actions informed by periodic partner experience surveys (PES).
Partner with Starbucks global markets to convene regular sharing opportunities with Store Design & Concepts leadership team.
Continuously reinforce the vision, purpose, and strategy of the Store Design & Concepts organization and across the enterprise.
Other strategic projects as defined by the evp and leadership team.
We’d love to hear from people with:
8+ years: Superb and succent communications skills, including the development of presentation material for large organizations and senior leadership teams.
8+ years: Strong proficiency in program and project management with proven ability to stay organized across multiple competing priorities.
8+ years: Analytical skills with proven ability to digest large, complex data sets to pull out key themes and potential courses of action (informed recommendations) for senior leaders.
8+ years: Ability to function effectively and collaboratively in a highly ambiguous environment, with the flexibility to change course as required to respond to new situations quickly and decisively.
8+ years: Strong meeting management and facilitation skills, leveraging hybrid working tools; ability to flex style to different audiences across mediums to yield desired objectives/outcomes.
8+ years: Cross-functional leadership experience in large, matrixed organizations with ability to influence and drive change across organizational boundaries.
8+ years: A passion for people and desire to help partners and the organization thrive
8+ years: Ability to lead and leverage resources across the organization to deliver results, through influence and process
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.