Campus Pride Jobs

How We support the Whole You: We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security. Benefits to eligible employees, include: 401(k) plan with matching company contributions Medical, Dental & Vision Care 6 weeks of paid parental leave at 100% of salary Paid Time Off and Company Holidays Location: Seattle, WA in office 5 days a week What this job involves - The Director of Operations serves as a business partner and leader to the local Leasing business in JLL's Pacific Northwest region. The position is located in Seattle and also supports the Bellevue and Portland corporate offices. The position will partner closely with the local Broker Leads, with specific oversight of the Sales Coordinators. This role reports to the Executive Director of Operations for the West and partners with other Directors throughout the region to help drive consistency and collaboration. This role involves streamlining processes, managing day-to-day operations, supporting business growth initiatives, and ensuring the firm's operational efficiency. We are seeking a candidate with proven ability fostering a diverse and inclusive work environment, developing high performing teams, and driving change and desired outcomes. This position will drive the development and execution of annual business plans and will be the main contact for Finance, Human Resources, Research, Marketing and IT enabling programs that improve productivity and expand capacity at all levels in the market. The role provides a unique opportunity with exposure to all aspects of the business in a fast-paced environment. Key responsibilities Operations oversight for overall office, primarily working with Brokerage but serves as point of contact for all function partners and business lines Partner with Broker Leads to achieve business objectives and firm/regional initiatives, perform business support activities, ensure transparency, and build a culture of trust and teamwork within Brokerage and broader office Ensure alignment between Marketing, Research, Sales Enablement and Sales Coordinators) to provide best in class support to producers Drive adoption and utilization of firm's sales enablement and technology platforms Develop and motivate a high-performing operation (salest coordinator) teamWork with recruiting/HR for hiring and onboarding of new team members Identify learning opportunities and provide training as needed Develop retention and recognition program for high value talent Manage marginal performers Partner with Finance to ensure complete, accurate and timely reportingClosed transaction processing Ensure AR over 60 days < 5% Meet KPI metrics and margin targets Ensure regular review/updates of pipeline (WIP) Ensure compliance with Firm's, region and or local market specific policies, including expense policies and pre-approval requirements Ensure accurate time reporting by direct reports and provide timely approvals Partner with regional leadership to develop and manage operational budgets, ensuring cost-effective practices while meeting business needs. Monitor key financial and operational performance indicators to ensure alignment with company goals. Oversee forecasting efforts and ensure deal pipeline accuracy. Expense management and policy oversight. Ensure all policies and procedures are communicated effectively and adopted by team members Responsible for overall corporate culture, reward & recognition programs, mentor programs, events, and employee engagement initiatives Maintain required competenci