Campus Pride Jobs

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive.  We develop solutions that improve equity and access to primary health care*.  *This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached.  Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 70 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Kenya, Malawi, and Mozambique.

DESCRIPTION

Summary

The Development Assistant is a key member of VillageReach's growing fundraising and business development team, and provides administrative support for development-related activities. Duties for the Development Assistant will include oversight of all donor data and management of the donor database, gift processing and acknowledgements, researching prospective individuals, assistance with donor communications and customer service, planning and implementing fundraising events, researching and supporting technology upgrades. Reports to the Director, Development. 

This position is fast-paced, dynamic and integral to the smooth operation of our organization. The ideal candidate for this role should possess excellent collaboration abilities, exceptional communication skills, and time management skills. They must be extremely detail-oriented and work to ensure delivery of impeccable donor services.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

• Process donor gifts and acknowledgements on a timely basis, ensuring accurate tracking of donor information in the donor database and excellent donor stewardship
• Assist with donor communication as the first point of contact in the Development Department
• Assist with donor mailings and create and manage digital and print donor mailing lists
• Provide support for the Development Team in scheduling meetings, taking notes, documenting donor engagement activities, and editing communications
• Act as steward for Salesforce database: maintain data integrity by ensuring that all information is current, accurate, and aligned with best practices
• Provide accurate donor data reports on a regular and as needed basis
• Investigate donation and engagement trends to provide recommendations for data-informed decision making
• Work with the accounting staff to reconcile monthly giving revenue to the general ledger
• Work with the Business Systems team to process Salesforce update requests and triage needs with Salesforce consultants
• Work with IT and Communications teams to upgrade Salesforce, upload content, and integrate with other organizational systems such as Mail Chimp
• Support VillageReach Staff in Salesforce usage, questions, and development of best practices
• Conduct research on individual donors and provide recommendations for donor outreach
• Research and help implement new technology tools to support fundraising development activities, such as donor prospecting software, giving platform, integrations, and donation processing tools.
• Maintain external donation sites (e.g. Network for Good, Benevity, JustGive, Charity Navigator), and support seasonal fundraising campaigns with external platforms (ie. GiveBig, King County Employee Giving Program)
• Assist members of the Development Team with planning, preparing and executing on fundraising events
• Undertake special projects as requested

Competencies:

The fol