Job Information
University of Washington Capacity Management Assistant Director in Seattle, Washington
Req #: 234104
Department: UW MEDICINE - ENTERPRISE ACCESS & INNOVATION
Posting Date: 06/06/2024
Closing Info: Open Until Filled
Salary: $10,000 - $14,000 per month
Shift: First Shift
Notes: As a UW employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2016/07/prostaff.pdf)
UW Medicine Enterprise Access & Innovation has an outstanding opportunity for a Capacity Management Assistant Director Work Schedule
100% FTE Role
Hybrid Work Schedule
Mon - Fri DEPARTMENT DESCRIPTION The Capacity Management Assistant Director leads ambulatory capacity management operations and the team for UW Medicine’s Enterprise Access & Innovation team. The Capacity Management Assistant Director is a subject matter expert for capacity management. Externally, the Capacity Management Assistant Director engages with other health systems and organizations to both learn and develop industry leading practices for capacity management. Internally, the Capacity Management Assistant Director partners closely with UW Medicine’s Information Technology department and supports liaising between the Ambulatory division and similar leaders across UW Medicine. The Capacity Management Assistant Director also convenes and leads cross-functional teams to support and oversee guidelines, ensure protocols are followed, provide education, data analyses and liaises between UW Medicine departments and capacity management operations teams. The role should promote and champion data-driven capacity management operations across UW Medicine related to provide scheduling and efficiency and patient flow.
PRIMARY JOB RESPONSIBILITIES
Create and lead initiatives to improve access to care that aligns with UW Medicine’s mission and capacity management strategy
Lead a team to serve departments and clinicians with access operations including assigning work and tasks, establishing targets, and ensuring the team is accountable for services provided
Work in partnership with UW Medicine Shared Services leaders and management to facilitate the best experience for patients through workflow and schedule management
Supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing areas of responsibility, planning, prioritizing, training, and/or directing the responsibilities of employees REQUIRED QUALIFICATIONS
Bachelor’s degree in information technology, healthcare informatics, healthcare administration, operations research, computer science or equivalent
7 years of experience in applied analytics, information technology business intelligence and/or data management, preferably in healthcare
5 years of experience leading and managing teams
In-depth knowledge of Ambulatory operations and Epic Cadence application
Expertise in analytics and business intelligence tools including SQL
Proven experience in capacity management, security analytics, or a related field
Ability to collaborate effectively across multidisciplinary teams to achieve goals
Experience developing and implementing organizational performance metrics/KPIs
Excellent communication skills at all levels within an organizationOR
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements such as licenses/certification/registration. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.