Job Information
Lynden Incorporated Technical Support Specialist, Sr. - DF666 in SeaTac, Washington
*Lynden Incorporated is seeking a Technical Support Specialist, Sr., to work as part of our SeaTac based team. *In this role youll configure, install, and support a variety of end user computing devices including desktops, laptops, rugged mobile terminals, mobile phones, cameras, printers, meeting, and collaboration equipment, and IoT devices. This position is not safety sensitive.
We encourage you to apply and bring your expertise to:
- - Install, assemble, configure, maintain, and troubleshoot hardware, software, and network services as it relates to the desktops, servers, printers, and mobile computing environment.
- - Prioritize and respond to incidents escalated from the Help Desk. Provides Help Desk coverage when required and participates in an on-call rotation to support a 24x7x365 production environment.
- - Perform computer diagnostics and repairs via phone, chat, remote control, or in person. Identifies and analyzes problems using knowledge of established protocols, diagnostic tools, expertise of peers or other resources.
- - Complete and maintain required documentation for hardware and software maintenance and troubleshooting activities. Record and maintain company hardware and software asset information.
- - Consult with and makes recommendations to end users on selection of hardware and software products to address business requirements.
- - Assist with the testing, research, and acquisition of new or upgraded hardware systems.