Campus Pride Jobs

Job Details Job Location SeaTac, WA   Salary Range $28.00 - $30.00 Hourly Job Category Business Development Description Summary: The Business Account Support Representative (BASR) is responsible for managing large, assigned accounts while supporting Outside sales Representatives and Operations Managers within their designated territories. This role also provides critical support to Sales and Managers by handling customer quotes, assisting with account management, and prospecting for new business opportunities. Operating in a fast-paced environment, the BASR must exhibit exceptional customer service skills, strong attention to detail, and organization, with the ability to manage multiple projects simultaneously. This role offers growth potential, including training opportunities toward Outside B2B Sales for those interested. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Manage assigned accounts, responding promptly to quote requests and customer service inquiries. Identify and resolve issues in a timely manner to ensure client satisfaction. Collaborate with the Sales team to accurately quote large accounts. Conduct follow-ups to ensure all customer issues or questions are fully resolved. Handle inbound sales calls, providing support and solutions to customer needs. Conduct light outbound calling to assigned accounts for relationship management. Manage orders with a focus on accurate pricing and product availability. Participate in new product training sessions as needed to stay current on offerings. Clearly articulate the value proposition of Day Wireless's products and services to clients. Possess a basic understanding of radio communications concepts and general wireless technology. Occasionally accompany other Sales Representatives on sales calls for training and development. Perform other duties as assigned. Qualifications Required Experience: Prior experience in business-to-business (B2B) sales is preferred. 2+ years of experience in high-level account management, customer service, telemarketing, or phone support. Proficiency in Outlook, Excel, and database applications; experience with NetSuite is beneficial. Proven success in phone-based product or service sales. Experience with technical product sales is a plus. Education and/or Experience: One-year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience. Day Wireless Systems (DWS) and Reliance Connects is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: DWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DWS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DWS will not tolerate discrimination or harassment based on any of these characteristics. DWS encourages applicants of all ages.