Mitsubishi Chemicals Advanced Materials Quality Manager in Scranton, Pennsylvania
Quality Manager Mitsubishi Chemical Advanced Materials Scranton, PA Apply On Company Site Principal Accountabilities *Works collaboratively with all departments to meet plant and customer requirements, troubleshoot, and correct problematic areas. *Manages, Budgets, and Develops Scranton Quality Department, technicians, methods, workload, and systems. *Ensures the effectiveness of the business excellence system (ISO 9001) and monitors, reports and advises on how the system is performing against set parameters. Provides direction on continual improvement. *Develops long term Quality plans, annual Quality goals and specific Quality metrics that support the overall site and business goals and ensures objectives are met. Assigns continual improvement projects to operations, quality and/or manufacturing departments. *Monitors, evaluates and reports on the overall effectiveness of the Business Excellence system and key Quality indicators. *Participates in site specific compliance activities while supporting the North American Product Compliance process. *Ensures the effectiveness of internal audits, corrective/preventative actions, the handling of customer returns/complaints, and provides timely responses to issues. *Supports deployment of NA Continuous Improvement initiative. Facilitates quality awareness and education throughout the site to promote quality achievement and performance improvement. Assists in setting up and maintaining controls and documentation; charts and analyzes performance data and trends against defined parameters. *Manages site customer issues and is the key Quality contact with respect to conference calls, site visits and traveling to the customer sites as necessary. *Ensures raw material compliance to specifications and product standards. *Participates in internal and third party audits. *Maintains state-of-the-art knowledge and capabilities in quality systems, continual improvement methods, metrology and statistical applications. *Supports North American Quality activities as assigned, and an injury-free environment. *10-20% travel to QEPP NA Facilities and customers. May require some international travel. Knowledge / Skills / Experience *Bachelor's degree in Engineering, Lean Six Sigma Black Belt, ASQ level certifications: CQA, CQM, CQE with a minimum of 2-5 years Quality management related experience preferably in a manufacturing environment *Working knowledge of advanced quality concepts, SPC, Design of Experiments, and Lean Six Sigma. *Product compliance knowledge and understanding. Ability to assess compliance, conduct reviews and provide oversight and guidance to the organization. (REACH, RoHs, Clean Water Act, Industry Specific (eg. Food Industry), etc. *Excellent verbal and written communication skills *Ability to manage multiple priorities of varying complexities *Ability to interact and influence others at various levels in the organization *Team Player; recommends, develops and leads Quality initiatives EEO Statement Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.