Job Information
Insight Global Jira Administrator in Scottsdale, Arizona
Job Description
* Own all administrative functions associated with workflows, automation, custom fields, schemes, permissions, add-ons, and integrations
* Ensure system availability of Atlassian tools based on defined SLAs
* Collaborate with Engineers, Change Management, and Release Management for integration with the CI/CD stack
* Develop metrics-based dashboards based on user requirements to provide development teams and senior leadership with actionable operational / performance status reports
* Optimize installation and support of plug-ins and integrations to minimize downtime and maximize functionality in accordance with enterprise roadmap
* Adhere to Jira best practices and maintain consistency across all instances
* Collaborate with partners requesting Atlassian changes to provide creative solutions for process problems that align with Jira standard methodologies in high growth environments
* On-board teams and individuals into the Atlassian Tool Set
* Create, manage and support Atlassian REST API for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
* Proactively plan and implement upgrades for the project management platforms
* Manage system access and permissions configurations to ensure compliance and enforce best practices
* Partner with other departments to coordinate infrastructure maintenance and system migrations
* Serve as internal SME for the Atlassian Tool Set
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Education and Experience:
* Bachelor's degree in Computer Science or related field
* Minimum of 4 years' experience with with Jira and Confluence Admin Interfaces and able to perform administration tasks.
Skills and Qualifications:
* Technical level experience with Jira searches, JQL, reporting capabilities, dashboards, and add-ons that expand their functionality, and workflows
* Provide creative solutions for process problems that align with Jira standard methodologies in high-growth environments while advocating for process efficiency and consistency
* Excellent verbal and written communication skills
* Conceptual and practical understanding of Agile frameworks including Scrum and Kanban
* Able to work independently and be a self-starter and have strong analytical and problem-solving skills
* Preference for those who have worked with global teams and third-party vendors / contractors
* Applicable JIRA certification(s) is a plus null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.