Job Information
Foresight Intelligence Business Intelligence Analyst in Scottsdale, Arizona
Foresight Intelligence is a privately held, self-funded and rapidly growing entrepreneurial data company. Foresight is focused on streamlining data + revolutionizing industries such as construction, agriculture and beyond. We thrive on creativity, problem-solving and continuous improvement! It’s an exciting time of immense growth; we’ve built a powerful machine capable of processing massive amounts of data in a world where even a one second lag is too long. The timing is perfect for a lot of potential opportunities; while the work is challenging and the pace is fast, it’s also incredibly rewarding. As a team, we achieve more in one day than most do in a week. Together, we work hard, we have fun, we brainstorm, we love ideas, and we give high-fives in the hallway. If you are interested in working in an environment where your voice matters and where your actions have a direct positive impact on the team and on the customer, you are in the right place!
Reports To: VP of Technology
Position Summary: Our Business Intelligence Analyst Will take ownership of solution implementation in response to customer requests. Customers will rely on our BI Analyst as a trusted resource for timely and accurate implementation of new business requirements.
Job Duties and Responsibilities:
Research and implement solutions for customer requests
Collaborate with Project Management, the Customer Success Team and customers to assist with release updates and deployments.
Diagnose and troubleshoot internal and external technical issues.
Ask customers targeted questions to quickly understand business requirements.
Properly escalate implementation challenges to appropriate internal teams.
Provide prompt and accurate updates on work estimate, expected timeline, and current status.
Refer to the internal database or external resources to provide accurate tech solutions.
Prepare accurate and timely reports and ensure all issues are properly logged.
Prioritize and manage several requests at one time.
Document technical knowledge in the form of notes and manuals.
Maintain a patient and cheerful demeanor while building relationships with clients.
Perform other duties as required/assigned.
Minimum Requirements:
Bachelor’s degree in Computer Science, IT, Software Engineering or equivalent knowledge, skills and experience.
3 years proven experience as a Technical Business Analyst, Software Solutions Engineer or similar role.
Strong experience with SQL Server.
Knowledge of API languages including JSON and XML.
Some experience with C# preferred.
Experience with IoT and telematics a plus
Prior experience working in a software development environment preferred.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and troubleshoot technical issues.
Excellent problem-solving and communication skills.
Ability to plan implementation based on high level directions and self-manage day to day tasks.
Ability to perform small scale project planning.
Ability to follow projects through to completion, adhering to tight timelines
Ability to learn new technologies quickly, step outside your own comfort zone and handle unfamiliar challenges enthusiastically
Enjoys work (overcoming obstacles is fun!), loves to help people and can work well independently or in groups
Excellent written and verbal communication skills.
Physical Requirements:
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Moving about to accomplish tasks or moving from worksite to another location such as customers office.
Repeating motions that may include the wrists, hands, and/or fingers.
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