Job Information
TEKsystems Alarm Installer (Savannah GA) in Savannah, Georgia
*Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Description:
This opportunity is with our client's current customer base and provides installation for small system install jobs,
add-ons for current systems, conversions and general Service Tickets for troubleshooting their security and smart home systems.
This is an opportunity for EITHER a technician with experience
in alarms systems OR an entry level experienced technician with no alarm experience but the ability to learn the systems, use hand tools, and communicate with customers.
Qualifications:
People who have come from a career or education where they have worked with their hands and are mechanically sound, provided customer service and worked outside typically work out much better than people with past in-office positions.
They will install "add-on" devices to existing customer security systems.
If they possess security alarm experience already they will be used to address service tickets for customers.
Daily Tasks:
Installation and programming of burglar alarms, CCTV (IP & Analog), digital video recorders, and access control systems for residential customers.
Installing window breaks, door units, and smoke detectors.
Troubleshooting signal issues to ensure the alarm functions properly if needed.
Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
Test and verify signals for equipment
Train customers on how to use the equipment, connect to the devices, and answer all questions including ensuring that they have no additional need (equipment, etc.).
Completing necessary customer paperwork for each job.
Cost ALL PART utilize for each job installed before closing out jobs with the dispatch center.
Maintaining accurate truck inventory of products.
Provide top-quality customer service.
Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
Top Skills Details:
customer service skills,Install,Cat6,Wiring,Low voltage,Cable,Telecom,Construction,Mounting,Alarms,Cabling,Cable puller
Additional Skills & Qualifications:
Must have Great Communication skills. This is very important along with being reliable and an adaptive personality. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal cues from the residential customer, and have a solution-oriented, customer-centric attitude. It's important to give the customer confidence that their issue will be resolved.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.