Job Information
Saratoga Casino Hotel RESTAURANT MANAGER in Saratoga Springs, New York
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Restaurant Manager promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
College Degree in hospitality or combination of education and experience.
Previous experience managing a union workforce.
Five (5) or more years of restaurant management experience, a plus.
Must have working knowledge of food and beverage operations including spirits/beer/wine.
Excellent interpersonal, communication, and customer service skills are essential.
Must have experience using Microsoft Excel, Outlook and Word as well as POS Systems.
Previous cash handling experience is required.
Participative management style and strong leadership skills.
Ability to work a flexible schedule including nights, weekends and holidays.
Job Duties:
Support the daily operations of restaurant striving for overall success.
Take the lead in hiring, training, coaching, motivating, evaluating, and disciplining all restaurant FOH staff.
Ensure that all guests are treated in a courteous and professional manner and handle guest issues/complaints.
Assists the Assistant Director of Food and Beverage in achieving or exceeding sales revenue and cost objectives.
Assist with analyzing P&L reports and react to data accordingly.
Lead the Food and Beverage Supervisors enabling them to contribute to goals and triumphs of the restaurant.
Conducts daily pre-shift meeting with Supervisors and team members to convey company and department information.
Reviews and identifies needs for staff levels, creates and implements schedules according to policy, handle time off requests, assist with payroll processing
Understand and control inventories ensuring stock is accounted for and all products are secured in storage areas.
Review items sold and discuss any concerns or guest feedback with Chef.
Recommend new menu items.
Awareness of par levels, place orders, ensure orders received are accurate.
Communicate with accounting, purchasing, and receiving.
Responsible for the knowledge of Federal, State and local alcohol ordinances and the implementation of these ordinances and public health standards.
Build rapport and work cohesively with other departments on the property.
Collaborate with all Department Managers acquiring comprehensive knowledge of each other’s role in order to support.
Why Saratoga Casino Hotel?
Competitive wages
Excellent Health Insurance including Dental and Vision
401(k) and Roth IRA plans with immediate vesting and employer match up to 4%
Company paid life insurance with additional purchase options
Limitless company growth with leadership programs designed to help achieve your goals
Employee recognition programs with Manager events, holiday parties and special contests
Local and National discount programs such as Tickets at Work and Stash Hotel Rewards
Company paid Employee Assistance Program
Delicious FREE meals in team dining.
And so much more!