Job Information
Saratoga Casino Hotel BANQUET MANAGER in Saratoga Springs, New York
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfill one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfill this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Banquet Managers promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
Minimum one year of banquet and beverage experience required. Experience working from Banquet Event Orders preferred.
Support the daily operations of all beverage outlets.
Minimum one year of banquet and beverage experience required. Experience working from Banquet Event Orders preferred.
Assists in hiring, training, coaching, motivation, evaluation, and discipline of all staff.
Ensure that all guests are treated in a courteous and professional manner and handle and guest conflicts.
Assists the Assistant Food and Beverage Director in achieving or exceeding and cost objectives.
Maintains all banquet and catering equipment and supplies including china, flatware, glassware, linen and serving components.
Conducts daily pre-shift meetings with staff.
Coordinates the delivery of all food and beverage for functions and all the details pertaining to functions being held in all Banquet and Meeting spaces maintaining the standards prescribed by management.
Oversees the scheduling of all banquet staff.
Oversees proper beverage stock levels and be accountable for beverage inventory.
Responsible for the knowledge of Federal, State and local alcohol ordinances and the implementation of these ordinances and public health standards.
Ensures that all beverage staff is TIPS trained and certified.
Organize and maintain control of all Banquet Event Orders (BEO's).
Execute banquet event orders with collaboration of Group Sales and F&B management including Chefs.
Completes special projects as assigned by the Assistant Food and Beverage Director.
Able to lift and carry 50 lbs regularly.
Able to stand and walk for 6-8 hours.
Performs all other duties as assigned.
Selected applicants will be required to complete an online onboarding process.
Why Saratoga Casino Hotel?
Competitive wages and benefits (Health, Dental, and Vision)
Long term opportunities for growth and advancement
A robust employee recognition program with an annual awards dinner
Discounts here and at other local retail stores and service providers
Team Member celebrations for holidays and other special events
401(k) and Roth IRA plans with immediate vesting and employer match up to 4%
Hands for Hope - voluntary program for Team Members to dedicate their time to help uplift causes and organizations that have a positive impact on our community
Delicious and FREE meals in team dining!
And so much more!