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Support Services Group Accounting Analyst & Payroll Coordinator in Santiago, Dominican Republic

Support Services Group is a fast-growing, high-touch, global outsourcing partner providing omnichannel contact center solutions across various industries. We are seeking an experienced, Accounting Analyst & Payroll Coordinator to join our expanding Accounting Shared Services Team.

Duties/Responsibilities:

  • Transaction recording (client invoicing, vendor bill recording, credit card transactions)

  • Review timesheets and attendance records and correct inaccuracies

  • Prepare and submit all necessary paperwork for tax deductions, benefits, and garnishments

  • Analyze compensation-related data including wages and bonuses

  • Oversee payroll transactions (e.g. via e-banking)

  • Conduct regular audits on payroll procedures and records

  • Process benefit costs, like insurance fees and sick leaves

  • Design, document and implement procedures to streamline payroll processes

  • Report to management on payroll issues and changes

  • Answer employees' questions about salaries and tax

  • Stay up-to-date on state and federal payroll and tax laws

Required Skills/Abilities:

  • Strong financial analysis skills

  • Strong communication skills, both written and verbal

  • Work collaboratively with other accounting within organization

  • Advance knowledge in Microsoft Office (Excel)

  • Proven experience as a Payroll Analyst, Payroll Coordinator, or similar role

  • Deep knowledge of state and federal payroll and tax regulations

  • Hands-on experience with payroll software

  • Excellent analytical skills

  • The ability to work under tight deadlines

Education and Experience:

  • Bachelor's degree in Accounting, Finance or relevant

  • 1+ years of accounting experience

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Available to work Onsite and Remotely if required.

Support Services Group is a global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

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