Job Information
UCLA Health Front Office Admin Support (After Hours Clinic)- Orthopaedic Surgery in Santa Monica, California
Description
UCLA Health's Santa Monica Hospital is seeking to hire a full-time
Front Desk Assistant to join our Orthopedic Walk-In Clinic. Primary duties
include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range: $29.42/hr - $42.14/hrQualifications
Working knowledge of Medi-cal, HMO's, PPO's, third party
payors, authorization and eligibility requirements and regulations
Knowledge of medical/Orthopaedic Surgery terminology
Knowledge of CPT and ICD-10 codes
Minimum 1 year of working in a customer service environment
Ability to perform the functions patient encounters,
registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures
Knowledge of Microsoft Work, Windows, Outlook, and other PC
applications
Knowledge of NPBBHS and Medical Enterprise supported
services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and
maintaining cooperative working relationships with all staff members,
management, and the public
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.