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Marriott Pastry Sous Chef in Santa Eulalia del Rio, Spain

Job Number 24058191

Job Category Food and Beverage & Culinary

Location W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

ABOUT THE PROPERTY

The new W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city’s popular high-end entertainment zone. Santa Eulalia is a charming town with various new upper-upscale hotels opening in recent years. The hotel offers 162 rooms and suites and feature extensive F&B facilities with a signature restaurant, all day café with direct access from the boulevard, W Lounge, Wetdeck, Beach Club and Rooftop Destination Bar, as well as Away Spa.

ABOUT THE BRAND

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area.

OR

  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in culinary, food and beverage, or related professional area.

POSITION SUMMARY

  • Coordinates activities of cooks and workers engaged in pastry preparation.

  • Serves as a role model to demonstrate appropriate behaviors.

  • Develops, designs, or creates new ideas and items for pastry kitchen.

  • Follows proper handling and right temperature of all food products.

  • Maintains food preparation handling and correct storage standards.

  • Recognizes superior quality products, presentations and flavor.

  • Ensures employees maintain required food handling and sanitation certifications.

  • Ensures compliance with all applicable laws and regulations.

  • Operates and maintains all department equipment and reports malfunctions.

  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

  • Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

  • Monitors and provides service behaviors that are above and beyond for customer satisfaction.

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

  • Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.

  • Sets a positive example for guest relations.

  • Empowers employees to provide excellent customer service.

  • Responds to and handles guest problems and complaints.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

  • Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.

  • Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.

  • Supports procedures for food and beverage portion and waste controls.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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