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Description

As a Senior UX Designer on the Bedrock GenAI team, you'll drive design leadership, leveraging your craft, user research, and design expertise to build intuitive, game-changing generative AI experiences that are truly meaningful for our customers. Your strategic approach will bridge cutting-edge technology and human-centered design, creating solutions that solve real problems and dramatically improve how our users work, create, and solve challenges.

Key job responsibilities

• Lead end-to-end UX design for generative AI features and products, from conceptualization through implementation

• Conduct comprehensive user research to deeply understand user needs, pain points, and opportunities in AI-driven interactions.

• Perform user testing and usability studies to validate and iterate on design approaches

• Develop innovative design solutions that translate complex AI capabilities into intuitive, seamless user experiences

• Create detailed interaction models, wireframes, prototypes, and design specifications that guide cross-functional product development

• Collaborate closely with product management, engineering, science, and research teams to align design vision with technical feasibility

• Contribute to the design system and design language that ensure consistency across AI product experiences

• Perform user testing and usability studies to validate and iterate on design approaches

• Mentor junior designers and contribute to evolving our design practice and methodologies

• Advocate for user-centered design principles in AI product strategy and development

• Develop design artifacts that clearly communicate design rationale and potential impact

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

This team is part of AWS Utility Computing:

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Basic Qualifications

• Have an available online portfolio

• 8+ years of design experience

• Experience in delivering design solutions for projects of large scope and complexity

Preferred Qualifications

• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar

• Experience in designing and scaling products for generative AI and AI-driven experiences, combining deep understanding of emerging interaction paradigms with technical insight into AI/ML capabilities and constraints

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.