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Join Buckelew and play a pivotal role in making a meaningful impact on the lives of individuals facing mental health and substance use challenges.Buckelew Programs is the largest provider of behavioral healthcare services in the North Bay for those who would otherwise not have access. Ourmission is to promote recovery, resilience and hope by providing behavioral health and support services that enhance quality of life.

We are hiring a newTeam Leader to join our Residential Support Services (RSS) program which provides24-hour care in homelike settings for clients with behavioral health challenges who need long-term support. As the Team Leader, you will beis responsible for daily operations, administration and team management and provide assistance to program management in program implementation and in alignment with approved contracts and budgets. You will work with Counselors, Case Managers and report to the Assistant Program Director.

WHAT YOU WILL DO:

• Assist program management in all aspects of operations of assigned program(s) to include planning, growth, staffing and development. This includes assisting staff to meet annual program goals, objectives and activities.
• Support compliance and implementation of financial responsibilities, monitor revenue and expense to operate within budgets assuring that financial procedures and controls are adhered to by program staff. Approves program expenditures in line with budgets in accordance with authorized authority.
• Assist program management with both administrative and clinical record keeping tasks.
• Assist in the hiring, orienting, training, and supervision of professional and non-professional staff, and volunteer staff (where applicable). Provide team oversite, supervision, necessary corrective action plan(s) and ongoing performance evaluations in accordance with agency policy and procedures.
• Assist in planning, coordinating, and implementing staff schedules. Share on-call responsibilities as needed.
• Facilitate regularly scheduled weekly individual, team and all staff meetings.
• Assure all services meet the highest standards of care while adhering to documentation requirements, maximizing the use of evidence based and best practice treatment models and/or industry standard practices. Ensure that services are designed and delivered in a manner that facilitates progress toward identifiable client goals while maintaining a reasonable degree of client satisfaction.
• Ensure that all legal, regulatory, and contractual requirements applicable to the program are adhered to and/or delivered, including compliance with program certifications (e.g., CARF, American Association of Suicidology, CCL, etc.).
• Ensure program and staff compliance with all relevant health and safety policies, procedures and regulations.
• Evaluate progress toward meeting program objectives and prepare regular data and outcome reports.
• Monitor program vacancies. Support program management in managing referrals, intakes, and discharges. For housing programs, assist in the identification, intake and monitoring of new referrals to the units.
• Oversee, assist, monitor and provide direction to staff in the planning, development, and implementation of client treatment planning, client services and Medi-Cal record keeping. Utilize psycho-social rehabilitation practices to provide general counseling and guidance with clients in a manner that facilitates individual growth.
• Perform case management duties and intakes as needed. Meet with families, psychiatrists, county case managers and others as clinically relevant to the client. Maintain general awareness of clients mental/physical health concerns; respond and report as needs indicate.
• Provide crisis intervention and crisis management services as needed.
• Monitor, ensure and assist staff in keeping client charts, n tes and records current and secure according to HIPAA, Medi-Cal and contractual requirements. At regular intervals, provide oversite and audits of clients clinical chart.
• Monitor, ensure and communicate to staff on a weekly basis adherence to agency billing standards.
• Ensure and maintain positive collaboration with community partners and agency/program fundraising efforts.
• Explore community resources to enrich and compliment clients lives and program.
• Assist as needed in the procurement of additional housing. Oversee, monitor, and assist in maintaining Buckelew housing. Ensure housing meets the necessary safe and sanitary requirements of local housing authority and fire district.
• Conduct housing inspections per contract and/or licensing requirements and housing authority regulations and assist in follow-up, maintenance and procurement of housing supplies, repairs and vendors.
• Maintain landlord/owner and neighborhood relationships under the direction of program management. Address concerns as needed.

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