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Horizon Services, Inc. SUD Counselor I for Detox program in San Leandro, California

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Compassion, Respect, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?

This position is responsible for collaborating with the Program Manager or Director of Outpatient and Prevention Programs on creating a welcoming atmosphere for incoming clients, monitoring and preparing them for continued treatment in the broader system of care.  Position will perform intakes/admissions, treatment plans, monitoring of client’s progress, maintaining documentation per organization’s guidelines, discharges and resources to assist the client in finding appropriate ongoing services as well as oversee the activities of other staff and provide guidance when needed. 

Principal Duties and Responsibilities

  • Perform client admissions, transfers, assessments, referrals, and discharges daily 

  • Communicate daily with Clinical Supervisor and Program Manager or Director of Outpatient and Prevention Programs to ensure services are being delivered in alignment with department policy  

  • Maintain a positive, welcoming approach with all incoming and present clients at the Detoxification Center 

  • Provide ASAM screening and assessment at intake 

  • Ensure daily census requirements are being met as directed by manager by ensuring that appointments are scheduled quickly and with minimal delay from treatment request to first appointment  

  • Perform initial screening/assessment, recovery and treatment planning/problem list and individual check-in with clients to ensure goals are being achieved 

  • Provide daily recovery plan meeting with clients to update Detoxification and referral progress. 

  • Reconcile daily logs, rosters, and other census information to ensure daily census accuracy 

  • Develop initial ongoing ASAM-informed referral and discharge planning with clients 

  • Meet weekly for group clinical supervision 

  • Inputs data into HSI’s Electronic Health Record System (EHR) and/or the EHR platform of the County funder 

  • Maintain appropriate records in the EHR 

  • Daily monitoring and maintenance of client EHR for errors, correcting and updating 

  • Develop and maintain positive working relationships with all staff members and community organizations 

  • Coordinate with program Case Manager to ensure referral mechanisms are properly engaged to maximize post-discharge treatment 

  • Maintain attendance and punctuality to perform duties as scheduled 

  • Attend all staff meetings and required agency meetings unless excused 

  • Responsible for always maintaining a clean environment 

  • Responsible for informing Program Manager or Director of Outpatient and Prevention Programs of perceived household, environmental, participant, and personal needs when appropriate 

  • Maintain a basic knowledge of medications used by clients 

  • Drive program vehicle when necessary 

  • Confer with staff and other individuals in agency regarding participants  

  • Perform any other duties as assigned 

  • Performs vitals sign patient self-monitoring tasks as needed to ensure clients fall within established safe stabilization guidelines, if applicable at program site. 

  • Performs withdrawal assessment scoring duties to ensure clients fall within established safe stabilization guidelines, if applicable at program site. 

  • Responsible for supervising meal preparation and, when necessary, preparing and serving meals 

  • Adheres to confidentiality requirements as governed by HIPAA and 42 CFR 

Success Competencies for the Position

  • Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants 

  • Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer. 

  • Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.  

  • Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly. 

Functional/Technical Skills and Knowledge

Technical Training or Knowledge 

  • Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP),  

  • Excellent computer skills, knowledge of data capture and data input into Electronic Health Records. 

  • Knowledge of alcohol and drug addiction (‘Substance Use Disorder’) 

  • Knowledge of social model detox concepts 

  • Excellent oral and written communication skills 

Experience 

  • Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention). 

  • Experience working with diverse populations and cultures 

  • Experience working with customers or clients with co-occurring disorders and disabilities 

Qualifications

  • Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP) 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job (i.e., travel, driving, lifting, etc.).  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Please use percent time spent in these requirements.  Totals do not have to add to 100%.

  • Must be able to operate a computer keyboard and read computer displays, sit for extended periods.  

  • Must be able to lift 30 pounds 

  • Must be able to physically assist client in their efforts to exit the facility in case of an emergency 

  • Must be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include ambulatory escort to a medical facility if necessary. 

  • Must be able to perform CPR 

  • Must have a good driving record and valid California Driver’s License and current insurance 

  • Standing and Walking: 

60%  required 

Close Vision and Sitting: 

15%  

Talking and Hearing: 

(via phone/in person) 

60% required 

Lifting (more than 20 lbs): 

 5% 

Travel 

  10% 

Other: 

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

  • 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. 

  • PTO and Holiday pay.

  • Retirement benefits after 6 months of service.

  • Training and CEU opportunities.

    And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

    Salary:   $23.00 an hour based on experience and qualifications. Available for a full-time position.

    Horizon Services, Inc. is an Equal Opportunity Employer.

    https://www.horizonservices.org

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