Job Information
M. C. Dean Training Specialist 1- San Jose, CA in San Jose, California
Training Specialist 1- San Jose, CA
ID 11813
Location San Jose, CA
Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11813)
We offer an excellent benefits package including
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid-time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave
Pay Range: $72,150 - $115,440
Position Summary:
The Training Development Specialist will be responsible for creating and executing a comprehensive training program for all employees employed under the security program for the client.
-Develop a curriculum for each core physical security system to create baseline knowledge across the program.
Develop a structured methodology for training new employees, keeping training updated for current employees, and training on new technologies.
Develop a training plan for each position within the program. Designate responsibilities of the trainee and trainer.
Create minimum expectations from the training period and collaborate with Security Leadership on trainee sign-off after training is completed.
Develop quizzes and recurring knowledge checks to ensure all employees are aware of the most up to date processes and utilizing them.
Work with Security Leadership on dissatisfied customer survey responses for opportunities to improve training material.
Conduct active training sessions with employees globally either in-person or virtuals
Manage industry certifications of all team members required by the contract and provide employee accessibility to professional certifications.
Review and be knowledgeable of all security systems used by the client.
Identify process gaps and areas of improvement that have an impact across the program.
Facilitate third-party training with vendors as needed.
Work with Subject Matter Experts & Engineers to develop training for new systems/technologies being onboarded.
Maintain / Update Customer facing portals used for training, education, and references
Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.
Required Experience:
6-8 years experience with HS Diploma/GED-2+ years of experience in Talent Development/HR in the Security Industry
3-5 years Experience with Physical Security Systems such as Access Control (CCURE), Video Management, and Intrusion Detection- 2-3 years of experience in creating technical documents, playbooks, white papers, or other similar documentation- 2-3 years experience in managing projects- 2-3 years experience in coordinating with third-party vendors with training and certificationStrong oral, written and presentation skills- Demonstrated background working with multidisciplinary teams- Demonstrated time management and organization skills to meet deadlines and quality objectives- Ability to work independently and as part of a team
Preferred:
Bachelor's degree in Human Resources, Talent Development, Criminal Justice preferred
Familiarity leveraging Google Suite products to facilitate quizzes or other similar programs
Abilities
Exposure to computer screens for an extended period of time
Sitting for extended periods of time
Reach by extending hands or arms in any direction
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
Listen to and understand information and ideas presented through spoken words and sentences
Communicate information and ideas in speaking so others will understand
Read and understand information and ideas presented in writing
Apply general rules to specific problems to produce answers that make sense
Identify and understand the speech of another person
Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
EOE Minorities/Females/Protected Veterans/Disabled
VEVRAA Contractor