Job Information
EMCOR Group Service Dispatcher in San Jose, California
Description
About Us:
Air Systems Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Air Systems Inc. is a TOTAL FACILITIES SOLUTION for HVAC, Architectural Sheet Metal, Preventive Maintenance & Service, Electrical, High Purity Process Piping, Plumbing, Building Automation Systems and Energy Solutions.
Service Dispatcher Responsibilities Include:
• Answering customer calls for service
• Dispatching technicians for service
• Processing the service call paperwork
• Maintaining timely communication and responding to all customers
• Maintaining direct communication with field personnel
• Ordering parts for service calls and issuing purchase orders, completing required data entry
• Closing out service call paperwork and verifying all charges and costs, and accurately completing the final billing
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or GED Required
• 2+ years hands on customer service experience
• Proficient on MS Office Suite
• Attention to Detail
• Be able to multi-task
• Excellent Organization
• Ability to problem solve
• Excellent oral and written communication
• Team Player
• Flexible
• Able to work in a fast-paced environment
• Previous experience in dispatch role or construction industry a California is an “At Will” state. Employment with Air Systems an EMCOR Company is not for a specific term and it can be terminated by either the employee or Air Systems an EMCOR Company, with or without cause, and with or without notice at any time .
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Compensation Range: $31.00 - $32.00
Are you subject to a non-competition, non-solicitation, or any other agreement that would preclude or restrict your employment with EMCOR or any of its subsidiaries, or would impact your ability to perform the functions of the job for which you are applying?
If yes, upload a copy of the agreement.
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.